Pagina da Web não abre!

Galera estou com esse problema no navegador… alguém sabe me dizer o que possa ser?

ninguém mexeu no servidor

estava funcionando normalmente…
porem a pagina não carrega para ninguém

Hey @Fernandoribeiro07 welcome to the forum!

This is most likely caused by your server still being on passbolt v2 and your browser extension being on v4. To resolve this you’ll need to get your server on to v4.

You can do that by following the instructions here

Though you might want to change to a package installation and migrate to a new more up to date server. The instructions for those can be found here

Estou com dificuldades na etapa 4

esta aparecendo esse erro de comando

Which OS are you using?

Try this:
sudo -H -u www-data bash -c "/var/www/passbolt/bin/cake cache clear_all"

Fiz do jeitinho que está no manual, mas ainda está dando erro

Ok good you can get a healthcheck. It seems you may have the old version and the new package installed simultaneously.

The old install was basically a one-folder installation (in your case, at /var/www/).

The new install has:

  • configuration in /etc/passbolt
  • web root in /usr/share/php/passbolt
  • libraries in /var/lib/passbolt

php7.4 or higher is needed, and php8.2 is supported.

This command sudo -H -u www-data bash -c "/usr/share/php/passbolt/bin/cake passbolt healthcheck" is on the new install location.

  • Check your App.fullBaseUrl in /etc/passbolt/passbolt.php and make it https:// instead of http://.
  • Double-check your configuration
  • Begin an upgrade (to new version) using the link above, here again: Passbolt Help | Upgrade

The package install may install NGINX if not already installed. In NGINX the new site root is:
root /usr/share/php/passbolt/webroot;

If you were already using NGINX check its config for this change. Check /etc/nginx/conf.d for any additional config templates that may have been installed.

Once you get to the package installation (upgrade) being done, it will be much easier to update in the future.

Consegue me orientar para corrigir esse problema?

@Fernandoribeiro07 What is the last thing you tried that did not work? Where in the steps are you getting stuck?