Hello, welcome to the forum!
We need more informations about what is happening.
Could you please fill the checklist?
I have read intro post: About the Installation Issues category
I have read the tutorials, help and searched for similar issues
I provide relevant information about my server (component names and versions, etc.)
I provide a copy of my logs and healthcheck
I describe the steps I have taken to trouble shoot the problem
I describe the steps on how to reproduce the issue
With thoses informations, it will be easier for me to reproduce your issue.
Thanks in advance