Checklist
I have read intro post: community[dot]passbolt[dot]com/t/about-the-installation-issues-category/12
I have read the tutorials, help and searched for similar issues
I provide relevant information about my server (component names and versions, etc.)
I provide a copy of my logs and healthcheck - unable to access.
I describe the steps I have taken to trouble shoot the problem
I describe the steps on how to reproduce the issue
Hi there!
I have followed the steps on the wiki, regarding installing PassBolt on Ubuntu.
Server Specs:
Dell Optiplex 745 running 4GB of Ram and some sort of Dell Pentium. Running Ubuntu Server 22.04.01 LTS.
Once I get to the stage where you must go to your browser and continue setupā¦ I just get taken to the default NGINX page?
Iām using a cloud flare tunnel to do the domain side of things as my Virgin broadband router wonāt allow port forwarding and I donāt control what router we use as i live in rented accommodation and Iām not the landlord.
Hi @Shifty the screenshots are not showing for me. Iām assuming you are installing with the Ubuntu package, correct?
Did you have NGINX installed before the package install? Are you serving any other sites from your NGINX? It seems that the default NGINX server block is getting in the way of passbolt configuration for NGINX. To run a test of the config for NGINX: sudo nginx -t. If there are errors that will help know what to fix.
There may be duplicate default servers in the NGINX *.conf files.
And in the chance the files are OK but the service didnāt reload properly you can do sudo service nginx reload.
I tried to download your images but they are hosted on google and got a 403 forbidden response so I guess the access is restricted.
On your Ubuntu server, you should have on /etc/nginx/sites-enabled folder only one nginx-passbolt.conf file. If you have a default.conf file, please delete it and reload nginx:
Maybe you should add these to the troubleshooting FAQ? Iāve always had these issues everytime i tried to install passbolt. Which ultimately ended up in me giving up on the project.
Itās a good idea. It is intended to install and work without problems, but itās still a common problem. Would you like to suggest where you think it should show up on the help site? We can definitely consider adding it.