we need your help for my passbolt issue, As when i login in to my passbolt account post login i am getting blank page instead of data.
We are using passbolt from last 2 year and never face any issue with the passbolt but suddenly we are facing issue in passbolt, Please help.
Please find the error snap shot for your reference.
Regards
Yogesh Vyas
On my side, I did solve my issue. The link from @garrett clearly documents that the browser extension version 4 does not work with old passbolt server versions. I started by testing the old extension (3.x) to regain functionality then I did the server upgrade.
One thing that I wanted was a documented “migration path” and a “browser extension vs server” compatibility matrix. Also I did not know how to find the current api version for my installation.
During the migration, I found that the v4 browser extension started to work around passbolt 3.3, prior to that I was getting “cannot find schema for resource”
Another thing that could help others: when migrating from 2.12 to 3.0 I had to use the “passbolt database cleanup” to fix some missing attributes. But all went well.
@Yogesh I’ve just spin a docker with the API in v3.0.0 and a browser extension in v4.0.1 and it works as expected.
can you answer the questions of @cedric to better help you get access back to your passwords?
First can you share the type of installation that you have?
Docker? Ubuntu? Centos?
There are a lot of documentation on this page: Passbolt Help | Upgrade
I would recommend to migrate to a new server because most likelly you installed your server from source.
(please do not forget to backup prior to any action on your passbolt server )