Checklist
I have read intro post: About the Installation Issues category
I have read the tutorials, help and searched for similar issues
I provide relevant information about my server (component names and versions, etc.)
I provide a copy of my logs and healthcheck
I describe the steps I have taken to trouble shoot the problem
I describe the steps on how to reproduce the issue
Hello,
I’m using Passbolt CE for a few weeks now and i have 3 problems :
-
I can’t active MFA (TOTP) for all users except me. All users, when they go in “settings > MFA”, have a blank page.
For myself, MFA is enabled, but Passbolt never asked for the TOTP when i login. -
Actually we are changing all of ours computers, and when i go on the BaseURL on the new computer/browser, i have a blank page, so i cannot connect even if i have my private key and pass phrase.
-
It seems the recovery account feature is only accessible in business version, is there a way to enable this feature, or have an equivalent without business version ?
If not, that’s not a problem, i can pay for that
Environment:
Server: CentOS 7
Webserver: httpd 2.4
Database server: MySQL 5.7
PHP version: php 8.0
Passbolt version: 3.12.0
Installation is from source code and the health check is below:
[user@hostname:~]$ ./www/bin/cake passbolt healthcheck
____ __ ____
/ __ \____ _____ ____/ /_ ____ / / /_
/ /_/ / __ `/ ___/ ___/ __ \/ __ \/ / __/
/ ____/ /_/ (__ |__ ) /_/ / /_/ / / /
/_/ \__,_/____/____/_.___/\____/_/\__/
Open source password manager for teams
-------------------------------------------------------------------------------
Passbolt commands should only be executed as the web server user.
Healthcheck shell
-------------------------------------------------------------------------------
Environment
[PASS] PHP version 8.0.23.
[PASS] PCRE compiled with unicode support.
[PASS] The temporary directory and its content are writable and not executable.
[PASS] The logs directory and its content are writable.
[PASS] GD or Imagick extension is installed.
[PASS] Intl extension is installed.
[PASS] Mbstring extension is installed.
Config files
[PASS] The application config file is present
[PASS] The passbolt config file is present
Core config
[PASS] Debug mode is off.
[PASS] Cache is working.
[PASS] Unique value set for security.salt
[PASS] Full base url is set to
[PASS] App.fullBaseUrl validation OK.
[PASS] /healthcheck/status is reachable.
SSL Certificate
[PASS] SSL peer certificate validates
[PASS] Hostname is matching in SSL certificate.
[PASS] Not using a self-signed certificate
Database
[PASS] The application is able to connect to the database
[PASS] 30 tables found
[PASS] Some default content is present
[PASS] The database schema up to date.
GPG Configuration
[PASS] PHP GPG Module is installed and loaded.
[PASS] The environment variable GNUPGHOME is set to .gnupg.
[PASS] The directory .gnupg containing the keyring is writable by the webserver user.
[PASS] The server OpenPGP key is not the default one
[PASS] The public key file is defined in www/config/passbolt.php and readable.
[PASS] The private key file is defined in www/config/passbolt.php and readable.
[PASS] The server key fingerprint matches the one defined in www/config/passbolt.php.
[PASS] The server public key defined in the ww/config/passbolt.php (or environment variables) is in the keyring.
[PASS] There is a valid email id defined for the server key.
[PASS] The public key can be used to encrypt a message.
[PASS] The private key can be used to sign a message.
[PASS] The public and private keys can be used to encrypt and sign a message.
[PASS] The private key can be used to decrypt a message.
[PASS] The private key can be used to decrypt and verify a message.
[PASS] The public key can be used to verify a signature.
[PASS] The server public key format is Gopengpg compatible.
[PASS] The server private key format is Gopengpg compatible.
Application configuration
[PASS] Using latest passbolt version (3.12.0).
[PASS] Passbolt is configured to force SSL use.
[PASS] App.fullBaseUrl is set to HTTPS.
[PASS] Selenium API endpoints are disabled.
[PASS] Search engine robots are told not to index content.
[INFO] The Self Registration plugin is enabled.
[INFO] Registration is closed, only administrators can add users.
[PASS] The deprecated self registration public setting was not found in www/config/passbolt.php.
[WARN] Host availability checking is disabled.
[HELP] Make sure this instance is not publicly available on the internet.
[HELP] Or set the PASSBOLT_EMAIL_VALIDATE_MX environment variable to true.
[HELP] Or set passbolt.email.validate.mx to true in www/config/passbolt.php.
[PASS] Serving the compiled version of the javascript app.
[WARN] Some email notifications are disabled by the administrator.
JWT Authentication
[PASS] The JWT Authentication plugin is enabled
[PASS] The www/config/jwt/ directory is not writable.
[PASS] A valid JWT key pair was found
SMTP Settings
[PASS] The SMTP Settings plugin is enabled.
[PASS] SMTP Settings coherent. You may send a test email to validate them.
[PASS] The SMTP Settings source is: database.
[WARN] The SMTP Settings plugin endpoints are enabled.
[HELP] It is recommended to disable the plugin endpoints.
[HELP] Set the PASSBOLT_SECURITY_SMTP_SETTINGS_ENDPOINTS_DISABLED environment variable to true.
[HELP] Or set passbolt.security.smtpSettings.endpointsDisabled to true in www/config/passbolt.php.
[PASS] No error found. Nice one sparky!
Regards,
Lithiumx.