Checklist
I have read intro post: About the Installation Issues category
I have read the tutorials, help and searched for similar issues
I provide relevant information about my server (component names and versions, etc.)
I provide a copy of my logs and healthcheck
I describe the steps I have taken to trouble shoot the problem
I describe the steps on how to reproduce the issue
After switching to the latest pro Image (3.9.0-1-pro @ Docker Hub ) and activating the plugin in the docker-compose.yaml by setting ENV-Variable PASSBOLT_PLUGINS_SSO_ENABLED: 1 (as described in (SSO How To) the the SSO Section is shown in the Administration Navigation but when accessing it the page is blank (see screenshots).
The log (/var/logs/passbolt/error.log (redirected to stderr) → docker log of passbolt-container) only shows http200 Codes for successfully loading the page
Anyone else got this issue or got the sso section running in a docker env?
Can you execute: su -s /bin/bash -c "/usr/share/php/passbolt/bin/cake passbolt healthcheck" www-data
And check for the database if there is no migration missing.
Also do not hesitate since you are a pro user to use the support (support@passbolt.com)
Ok, so most likely there is a issue with the browser extension.
Do you see any error in the browser extension console?
This is different from the previous console.
If you are using Google Chrome can you please go to: chrome://extensions
Activate the Developer mode in the top right corner
Look for the Passbolt card and click details button
Look for the Inspect views and the index.html link
A new window will appear this is the debugger of the browser extension
Go to network tab
Try to reproduce the error
Export logs by clicking the down arrow
On Firefox, you can go to: about:debugging#/runtime/this-firefox
locate Passbolt and click Inspect
A new tab for the console of the browser extension will appear.
Go to the network tab
try to reproduce the error
Export logs by clicking right on the logs and select “Save all As HAR”
HAR files are text files in json format. They contain sensitive data such as your Passbolt main url or your browser version. You can’t check by opening them in a text editor.
@max Thanks again for the hint
I tried it using Firefox which led to the described behavior : blank page.
When using Chrome it works well! I set SSO up and it works!
But it seems like FF not beeing supported at all. Even reinstalling the plugin didn’t help.
I also can’t use SSO in FF since it’s not offered on Login page
Maybe the FF Plugin needs to be updated …
)
