The newly created user login prompts something went wrong

[chyff]

Hello, my Passbolt is installed with Docker, and the version of Passbolt is 2.13.5. I reported an error when logging in to the newly created user as shown in figure 1,2 and 3

Could you please help me solve this problem, or would you like to know if I can solve this problem if I upgrade to version 3.5?

[AnatomicJC]

Hi @chyff ,

You should definitively upgrade your passbolt instance to a fresh 3.5, as explained here:

The operation failed with The following error: Could not verify the server key. Server internal error. Check with your administrator

Hi @chyff Your passbolt version is too old, and you should consider to upgrade for security reasons. You are running an API v2.x with the latest browser extension, this is an expected regression. The home page of the application has evolved and the legacy API v2.x home page doesn’t display the link to recover your account anymore. You can go to https://your.passbolt.url/users/recover and request a recovery token. You will then receive an email with a link to follow to initiate your account r…

As usual, ensure you have working backups.

Cheers,