"There was an error updating the data" on App (Android) and Passbolt-CE

Checklist
I have read intro post: https://community.passbolt.com/t/about-the-installation-issues-category/12
I have read the tutorials, help and searched for similar issues
I provide relevant information about my server (component names and versions, etc.)
I provide a copy of my logs and healthcheck
I describe the steps I have taken to trouble shoot the problem
I describe the steps on how to reproduce the issue

Hi, suddenly my Android Passbolt app stopped working

It shows (when logged-in):
“There was an error updating the data”

In the log (app) it throws a lot times:
“Error when deserializing list item resource: Unsupported resource type slug: null”

What I did:
Update app, update server (CE edition on Ubuntu) → no updates availabel
Cleared app-cache → new “pairing” (QR-code stuff) → no effect

Steps to reproduce: Start app → Log-in → throws error

Webversion (Firefox) works without any errors.

Server: v4.10.0
App: v1.22.0

Saw this: https://community.passbolt.com/t/there-was-an-error-updating-the-data-with-android-mobile-app-and-passbolt-ce/8587/12

Changed the the “memory_limt” to “256M” in the “/etc/php/8.3/fpm/php.ini” → no effect

Executed this: https://A.B.C.D/resources.json?contain[permission]=1&contain[favorite]=1&contain[tag]=1&contain[permissions.group]=1

Returns:

header
id 2ec2742a-d015-4021-acda-d0bf795c20d0
status success
servertime 1732301220
action c506210f-7866-5691-8fc1-58772e8f49f1
message The operation was successful.
url /resources.json?contain%…Bpermissions.group%5D=1
code 200
pagination {…}
body […]

Executed:
sudo su -s /bin/bash -c “/usr/share/php/passbolt/bin/cake passbolt cleanup” www-data → no effect

sudo su -s /bin/bash -c “/usr/share/php/passbolt/bin/cake passbolt datacheck --hide-success-details” www-data → no effect

sudo -H -u www-data bash -c “/usr/share/php/passbolt/bin/cake cache clear_all” → no effect

#

Edit: Here is the log (I altered my IP with “A.B.C.D”, it’s a RFC1918 10.x.x.x-IP):

Device: samsung SM-S711B
Android 14 (34)
Passbolt 1.22.0-32

19:35:18 Passphrase cache cleared
19:35:18 Passphrase cached
19:35:19 Getting server pgp and rsa keys
19:35:19 → GET https://A.B.C.D/auth/verify.json h2
19:35:19 ← 200 https://A.B.C.D/auth/verify.json (73ms, unknown-length body)
19:35:19 → GET https://A.B.C.D/auth/jwt/rsa.json h2
19:35:19 ← 200 https://A.B.C.D/auth/jwt/rsa.json (104ms, unknown-length body)
19:35:19 Getting server pgp and rsa keys succeeded
19:35:19 Checking if time adjustment is needed
19:35:19 Local time sync needed. Adjusted: 0
19:35:19 Verifying server fingerprint
19:35:19 Server key fingerprint is valid
19:35:19 Preparing sign in challenge
19:35:19 Prepared sign in challenge
19:35:19 Signing in
19:35:20 → POST https://A.B.C.D/auth/jwt/login.json h2 (1276-byte body)
19:35:20 ← 200 https://A.B.C.D/auth/jwt/login.json (250ms, unknown-length body)
19:35:20 Sign in success
19:35:20 Decrypting challenge.
19:35:20 Challenge decrypted successfully
19:35:20 Verifying challenge
19:35:20 Challenge verified with success
19:35:20 Checking MFA status
19:35:20 MFA not required
19:35:20 Authentication success
19:35:20 Increasing sign in count
19:35:21 Fetching feature flags
19:35:21 → GET https://A.B.C.D/settings.json h2
19:35:21 ← 200 https://A.B.C.D/settings.json (67ms, unknown-length body)
19:35:21 Feature flags fetched
19:35:21 RBAC available, fetching RBAC
19:35:21 Password expiry available, fetching expiry settings
19:35:21 Password policies available, fetching password policies settings
19:35:22 → GET https://A.B.C.D/rbacs/me.json h2
19:35:22 ← 200 https://A.B.C.D/rbacs/me.json (63ms, unknown-length body)
19:35:22 → GET https://A.B.C.D/password-expiry/settings.json h2
19:35:22 ← 200 https://A.B.C.D/password-expiry/settings.json (39ms, unknown-length body)
19:35:23 → GET https://A.B.C.D/password-policies/settings.json h2
19:35:23 ← 200 https://A.B.C.D/password-policies/settings.json (69ms, unknown-length body)
19:35:23 Fetching user profile
19:35:23 → GET https://A.B.C.D/users/me.json h2
19:35:23 ← 200 https://A.B.C.D/users/me.json (66ms, unknown-length body)
19:35:24 User profile updated successfully
19:35:24 [Session] Attaching base networking presenter for com.passbolt.mobile.android.feature.main.mainscreen.MainActivity@53840fa
19:35:24 [Session] Listening for new session events
19:35:24 Checking in app review show parameters. Show mode is: FirstShow. Show interval start date: 2024-11-22. Sign in count is: 3. Should show review: false
19:35:24 [Session] Attaching base networking presenter for HomeFragment{ddb13cd} (db4d6345-a551-4dd0-9f8a-c4d0d849b054 id=0x7f0a018c tag=d2dd1d16-98df-4708-b1a8-e3dc9b68c1a7)
19:35:24 [Session] Listening for new session events
19:35:24 Refresh executor attaching to: com.passbolt.mobile.android.feature.home.screen.HomePresenter
19:35:25 Full data refresh initiated
19:35:25 → GET https://A.B.C.D/resource-types.json h2
19:35:25 ← 200 https://A.B.C.D/resource-types.json (58ms, unknown-length body)
19:35:25 com.google.gson.JsonSyntaxException: java.lang.IllegalStateException: Expected BEGIN_OBJECT but was BEGIN_ARRAY at path $.definition
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.read(SourceFile:520)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$2.readIntoField(SourceFile:267)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$FieldReflectionAdapter.readField(SourceFile:558)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.read(SourceFile:516)
at com.google.gson.Gson.fromJson(SourceFile:1361)
at com.google.gson.Gson.fromJson(SourceFile:1463)
at com.google.gson.Gson.fromJson(SourceFile:1434)
at com.google.gson.internal.bind.TreeTypeAdapter$GsonContextImpl.deserialize(SourceFile:199)
at com.passbolt.mobile.android.serializers.gson.ResourceTypesListDeserializer.deserialize(SourceFile:50)
at com.passbolt.mobile.android.serializers.gson.ResourceTypesListDeserializer.deserialize(SourceFile:35)
at com.google.gson.internal.bind.TreeTypeAdapter.read(SourceFile:95)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$2.readIntoField(SourceFile:267)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$FieldReflectionAdapter.readField(SourceFile:558)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.read(SourceFile:516)
at retrofit2.converter.gson.GsonResponseBodyConverter.convert(SourceFile:40)
at retrofit2.converter.gson.GsonResponseBodyConverter.convert(SourceFile:27)
at retrofit2.OkHttpCall.parseResponse(SourceFile:246)
at retrofit2.OkHttpCall$1.onResponse(SourceFile:156)
at okhttp3.internal.connection.RealCall$AsyncCall.run(SourceFile:519)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:644)
at java.lang.Thread.run(Thread.java:1012)
Caused by: java.lang.IllegalStateException: Expected BEGIN_OBJECT but was BEGIN_ARRAY at path $.definition
at com.google.gson.internal.bind.JsonTreeReader.expect(SourceFile:179)
at com.google.gson.internal.bind.JsonTreeReader.beginObject(SourceFile:96)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.read(SourceFile:509)
… 21 more

com.google.gson.JsonSyntaxException: java.lang.IllegalStateException: Expected BEGIN_OBJECT but was BEGIN_ARRAY at path $.definition
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.read(SourceFile:520)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$2.readIntoField(SourceFile:267)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$FieldReflectionAdapter.readField(SourceFile:558)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.read(SourceFile:516)
at com.google.gson.Gson.fromJson(SourceFile:1361)
at com.google.gson.Gson.fromJson(SourceFile:1463)
at com.google.gson.Gson.fromJson(SourceFile:1434)
at com.google.gson.internal.bind.TreeTypeAdapter$GsonContextImpl.deserialize(SourceFile:199)
at com.passbolt.mobile.android.serializers.gson.ResourceTypesListDeserializer.deserialize(SourceFile:50)
at com.passbolt.mobile.android.serializers.gson.ResourceTypesListDeserializer.deserialize(SourceFile:35)
at com.google.gson.internal.bind.TreeTypeAdapter.read(SourceFile:95)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$2.readIntoField(SourceFile:267)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$FieldReflectionAdapter.readField(SourceFile:558)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.read(SourceFile:516)
at retrofit2.converter.gson.GsonResponseBodyConverter.convert(SourceFile:40)
at retrofit2.converter.gson.GsonResponseBodyConverter.convert(SourceFile:27)
at retrofit2.OkHttpCall.parseResponse(SourceFile:246)
at retrofit2.OkHttpCall$1.onResponse(SourceFile:156)
at okhttp3.internal.connection.RealCall$AsyncCall.run(SourceFile:519)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:644)
at java.lang.Thread.run(Thread.java:1012)
Caused by: java.lang.IllegalStateException: Expected BEGIN_OBJECT but was BEGIN_ARRAY at path $.definition
at com.google.gson.internal.bind.JsonTreeReader.expect(SourceFile:179)
at com.google.gson.internal.bind.JsonTreeReader.beginObject(SourceFile:96)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.read(SourceFile:509)
… 21 more
19:35:25 → GET https://A.B.C.D/users.json h2
19:35:25 ← 200 https://A.B.C.D/users.json (68ms, unknown-length body)
19:35:26 → GET https://A.B.C.D/groups.json?contain[user]=1 h2
19:35:26 ← 200 https://A.B.C.D/groups.json?contain[user]=1 (68ms, unknown-length body)
19:35:26 → GET https://A.B.C.D/folders.json?contain[permission]=1&contain[permissions.group]=1 h2
19:35:26 ← 200 https://A.B.C.D/folders.json?contain[permission]=1&contain[permissions.group]=1 (59ms, unknown-length body)
19:35:27 → GET https://A.B.C.D/resources.json?contain[permission]=1&contain[favorite]=1&contain[tag]=1&contain[permissions.group]=1 h2
19:35:27 ← 200 https://A.B.C.D/resources.json?contain[permission]=1&contain[favorite]=1&contain[tag]=1&contain[permissions.group]=1 (113ms, unknown-length body)
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null

rest of log:

19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:27 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Error when deserializing list item resource: Unsupported resource type slug: null
19:35:28 Full data refresh failed - executing failure action
19:35:34 Refresh executor detaching from: com.passbolt.mobile.android.feature.home.screen.HomePresenter
19:35:34 [Session] Detaching base networking presenter for HomeFragment{ddb13cd} (db4d6345-a551-4dd0-9f8a-c4d0d849b054 id=0x7f0a018c tag=d2dd1d16-98df-4708-b1a8-e3dc9b68c1a7)
19:36:18 App went background
19:36:18 Passphrase cache cleared
19:36:25 Checking biometry state
19:36:34 App went background
19:36:34 Passphrase cache cleared
19:36:48 App went background
19:36:48 Passphrase cache cleared
19:37:18 App went background
19:37:18 Passphrase cache cleared
19:37:56 App went background
19:37:56 Passphrase cache cleared
19:38:07 App went background
19:38:07 Passphrase cache cleared

Hey there, looks like there’s some problem with the new v5 resource types that added with v4.10. Here’s a quick fix, you can execute below query on the passbolt database:

DELETE FROM resource_types WHERE slug IN ('v5-default', 'v5-totp-standalone', 'v5-password-string', 'v5-default-with-totp');

After this log out and log back in the mobile app and the issue should be resolved. We will release a proper fix in coming days. Sorry for the inconvenience caused.

Hi ishan, it worked!

Thank you!

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