White screen when attempting to access off site

[ X] I have read intro post: About the Installation Issues category
[ X] I have read the tutorials, help and searched for similar issues
I provide relevant information about my server (component names and versions, etc.)
I provide a copy of my logs and healthcheck
I describe the steps I have taken to trouble shoot the problem
I describe the steps on how to reproduce the issue

I had to break links to post*
I can login to my website:442 on my local network. However if I go to administration on the UI it goes to whitescreen. I also get the error “Network request validation failed” when attempting to sign from the mobile app

lxc container proxmox - ubuntu 22.04
using nginx to point to the ubuntu machine through 443. ssl is through the cloudflare API. I included mywebsite_net and mywebiste_net:442
on my pfsense firewall I have port 442 opened at my wan then sending to nginx at 443
I have my website dns set on cloudflare to my public IP
ntp is set to active

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Open source password manager for teams

Healthcheck shell


[PASS] PHP version 8.2.7.
[PASS] PHP version is 8.1 or above.
[PASS] PCRE compiled with unicode support.
[FAIL] The temporary directory and its content are not writable, or are executable.
[HELP] Ensure the temporary directory and its content are writable by the webserver user.
[HELP] you can try:
[HELP] sudo chown -R www-data:www-data /var/lib/passbolt/tmp/
[HELP] sudo chmod -R 775 $(find /var/lib/passbolt/tmp/ -type d)
[HELP] sudo chmod -R 664 $(find /var/lib/passbolt/tmp/ -type f)
[PASS] The logs directory and its content are writable.
[PASS] GD or Imagick extension is installed.
[PASS] Intl extension is installed.
[PASS] Mbstring extension is installed.

Config files

[PASS] The application config file is present
[WARN] The passbolt config file is missing in /etc/passbolt/
[HELP] Copy /etc/passbolt/passbolt.default.php to /etc/passbolt/passbolt.php
[HELP] The passbolt config file is not required if passbolt is configured with environment variables

Core config

[PASS] Debug mode is off.
[PASS] Cache is working.
[PASS] Unique value set for security.salt
[PASS] Full base url is set to htt://mywebiste
[PASS] App.fullBaseUrl validation OK.
[FAIL] Could not reach the /healthcheck/status with the url specified in App.fullBaseUrl
[HELP] Check that the domain name is correct in /etc/passbolt/passbolt.php
[HELP] Check the network settings

SSL Certificate

[WARN] SSL peer certificate does not validate
[WARN] Hostname does not match when validating certificates.
[WARN] Using a self-signed certificate
[HELP] Check https:/
[HELP] cURL Error (35) OpenSSL/3.0.11: error:0A000438:SSL routines::tlsv1 alert internal error


[PASS] The application is able to connect to the database
[PASS] 31 tables found
[PASS] Some default content is present
[PASS] The database schema up to date.

GPG Configuration

[PASS] PHP GPG Module is installed and loaded.
[PASS] The environment variable GNUPGHOME is set to /var/lib/passbolt/.gnupg.
[PASS] The directory /var/lib/passbolt/.gnupg containing the keyring is writable by the webserver user.
[FAIL] The server OpenPGP key is not set
[HELP] Create a key, export it and add the fingerprint to /etc/passbolt/passbolt.php
[HELP] See. http
[PASS] The public key file is defined in /etc/passbolt/passbolt.php and readable.
[PASS] The private key file is defined in /etc/passbolt/passbolt.php and readable.
[FAIL] The server key fingerprint doesn’t match the one defined in /etc/passbolt/passbolt.php.
[HELP] Double check the key fingerprint, example:
[HELP] sudo su -s /bin/bash -c “gpg --list-keys --fingerprint --home /var/lib/passbolt/.gnupg” www-data | grep -i -B 2 ‘SERVER_KEY_EMAIL’
[HELP] SERVER_KEY_EMAIL: The email you used when you generated the server key.
[HELP] See. http
[FAIL] The server public key defined in the /etc/passbolt/passbolt.php (or environment variables) is not in the keyring
[HELP] Import the private server key in the keyring of the webserver user.
[HELP] you can try:
[HELP] sudo su -s /bin/bash -c “gpg --home /var/lib/passbolt/.gnupg --import /etc/passbolt/gpg/serverkey_private.asc” www-data
[FAIL] The server key does not have a valid email id.
[HELP] Edit or generate another key with a valid email id.

Application configuration

[PASS] Using latest passbolt version (4.6.2).
[FAIL] Passbolt is not configured to force SSL use.
[HELP] Set passbolt.ssl.force to true in /etc/passbolt/passbolt.php.
[PASS] App.fullBaseUrl is set to HTTPS.
[PASS] Selenium API endpoints are disabled.
[PASS] Search engine robots are told not to index content.
[INFO] The Self Registration plugin is enabled.
[INFO] Registration is closed, only administrators can add users.
[PASS] The deprecated self registration public setting was not found in /etc/passbolt/passbolt.php.
[WARN] Host availability checking is disabled.
[HELP] Make sure this instance is not publicly available on the internet.
[HELP] Or set the PASSBOLT_EMAIL_VALIDATE_MX environment variable to true.
[HELP] Or set passbolt.email.validate.mx to true in /etc/passbolt/passbolt.php.
[PASS] Serving the compiled version of the javascript app.
[WARN] Some email notifications are disabled by the administrator.

JWT Authentication

[PASS] The JWT Authentication plugin is enabled
[PASS] The /etc/passbolt/jwt/ directory is not writable.
[PASS] A valid JWT key pair was found

SMTP Settings

[PASS] The SMTP Settings plugin is enabled.
[PASS] SMTP Settings coherent. You may send a test email to validate them.
[WARN] The SMTP Settings source is: env variables.
[HELP] It is recommended to set the SMTP Settings in the database through the administration section.
[WARN] The SMTP Settings plugin endpoints are enabled.
[HELP] It is recommended to disable the plugin endpoints.
[HELP] Or set passbolt.security.smtpSettings.endpointsDisabled to true in /etc/passbolt/passbolt.php.

[FAIL] 7 error(s) found. Hang in there!

version: “3.9”
image: mariadb:10.11
restart: unless-stopped
MYSQL_DATABASE: “passbolt”
MYSQL_USER: “passbolt”
- database_volume:/var/lib/mysql

image: passbolt/passbolt:latest-ce
#Alternatively you can use rootless:
#image: passbolt/passbolt:latest-ce-non-root
restart: unless-stopped
- db
APP_FULL_BASE_URL: https://mywebsite:442
- gpg_volume:/etc/passbolt/gpg
- jwt_volume:/etc/passbolt/jwt
- 80:80
- 443:443
#Alternatively for non-root images:
# - 80:8080
# - 443:4433