Unable to setup Android app on S22 Ultra, when scanning for QR code app keeps on crashing. App version 1.13.1. Android version 13.
Reinstall app few times with no luck
Unable to setup Android app on S22 Ultra, when scanning for QR code app keeps on crashing. App version 1.13.1. Android version 13.
Reinstall app few times with no luck
hey @Tg2023 welcome to the forum. That is an interesting issue, could you try and capture the logs and send those over?
Link for the faq on getting logs
Hi Clayton,
Thanks for getting back, below is log from app. I have removed http and https from log @ 5:47:01 pm as a new user it only allows me to have 2 urls in post.
Device: samsung SM-S908E
Android 13 (33)
Passbolt 1.13.1-19
5:46:33 pm → PUT https://passbolt.tg.xyz/mobile/transfers/e6b81f88-aae9-44b5-b913-4a87e9022eda/bac21d42-fd89-44df-9fca-88123310e61e.json h2 (41-byte body)
5:46:33 pm ← 403 https://passbolt.tg.xyz/mobile/transfers/e6b81f88-aae9-44b5-b913-4a87e9022eda/bac21d42-fd89-44df-9fca-88123310e61e.json (59ms, unknown-length body)
5:46:33 pm retrofit2.HttpException: HTTP 403
at retrofit2.KotlinExtensions$await$2$2.onResponse(KotlinExtensions.kt:53)
at retrofit2.OkHttpCall$1.onResponse(OkHttpCall.java:161)
at okhttp3.internal.connection.RealCall$AsyncCall.run(RealCall.kt:519)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1137)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:637)
at java.lang.Thread.run(Thread.java:1012)
retrofit2.HttpException: HTTP 403
at retrofit2.KotlinExtensions$await$2$2.onResponse(KotlinExtensions.kt:53)
at retrofit2.OkHttpCall$1.onResponse(OkHttpCall.java:161)
at okhttp3.internal.connection.RealCall$AsyncCall.run(RealCall.kt:519)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1137)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:637)
at java.lang.Thread.run(Thread.java:1012)
5:46:33 pm Uncaught exception in thread: main
com.google.gson.JsonSyntaxException: java.lang.IllegalStateException: Expected BEGIN_OBJECT but was STRING at line 1 column 1 path $
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.read(ReflectiveTypeAdapterFactory.java:225)
at com.google.gson.Gson.fromJson(Gson.java:991)
at com.google.gson.Gson.fromJson(Gson.java:929)
at com.passbolt.mobile.android.core.networking.ErrorHeaderMapper.getBaseResponse(ErrorHeaderMapper.kt:40)
at com.passbolt.mobile.android.core.networking.ResponseHandler.parseErrorResponseBody(ResponseHandler.kt:79)
at com.passbolt.mobile.android.core.networking.ResponseHandler.handleException(ResponseHandler.kt:46)
at com.passbolt.mobile.android.passboltapi.registration.MobileTransferRepository.turnPage(MobileTransferRepository.kt:94)
at com.passbolt.mobile.android.passboltapi.registration.MobileTransferRepository$turnPage$1.invokeSuspend(Unknown Source:16)
at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:33)
at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:104)
at kotlinx.coroutines.internal.LimitedDispatcher.run(LimitedDispatcher.kt:42)
at kotlinx.coroutines.scheduling.TaskImpl.run(Tasks.kt:95)
at kotlinx.coroutines.scheduling.CoroutineScheduler.runSafely(CoroutineScheduler.kt:570)
at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.executeTask(CoroutineScheduler.kt:750)
at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.runWorker(CoroutineScheduler.kt:677)
at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:664)
Suppressed: kotlinx.coroutines.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@5fa3f0b, Dispatchers.Main]
Caused by: java.lang.IllegalStateException: Expected BEGIN_OBJECT but was STRING at line 1 column 1 path $
at com.google.gson.stream.JsonReader.beginObject(JsonReader.java:385)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.read(ReflectiveTypeAdapterFactory.java:214)
… 15 more
com.google.gson.JsonSyntaxException: java.lang.IllegalStateException: Expected BEGIN_OBJECT but was STRING at line 1 column 1 path $
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.read(ReflectiveTypeAdapterFactory.java:225)
at com.google.gson.Gson.fromJson(Gson.java:991)
at com.google.gson.Gson.fromJson(Gson.java:929)
at com.passbolt.mobile.android.core.networking.ErrorHeaderMapper.getBaseResponse(ErrorHeaderMapper.kt:40)
at com.passbolt.mobile.android.core.networking.ResponseHandler.parseErrorResponseBody(ResponseHandler.kt:79)
at com.passbolt.mobile.android.core.networking.ResponseHandler.handleException(ResponseHandler.kt:46)
at com.passbolt.mobile.android.passboltapi.registration.MobileTransferRepository.turnPage(MobileTransferRepository.kt:94)
at com.passbolt.mobile.android.passboltapi.registration.MobileTransferRepository$turnPage$1.invokeSuspend(Unknown Source:16)
at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:33)
at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:104)
at kotlinx.coroutines.internal.LimitedDispatcher.run(LimitedDispatcher.kt:42)
at kotlinx.coroutines.scheduling.TaskImpl.run(Tasks.kt:95)
at kotlinx.coroutines.scheduling.CoroutineScheduler.runSafely(CoroutineScheduler.kt:570)
at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.executeTask(CoroutineScheduler.kt:750)
at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.runWorker(CoroutineScheduler.kt:677)
at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:664)
Suppressed: kotlinx.coroutines.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@5fa3f0b, Dispatchers.Main]
Caused by: java.lang.IllegalStateException: Expected BEGIN_OBJECT but was STRING at line 1 column 1 path $
at com.google.gson.stream.JsonReader.beginObject(JsonReader.java:385)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.read(ReflectiveTypeAdapterFactory.java:214)
… 15 more
5:46:41 pm File logging tree planted
5:47:01 pm → PUT passbolt.tg.xyz/mobile/transfers/e6b81f88-aae9-44b5-b913-4a87e9022eda/bac21d42-fd89-44df-9fca-88123310e61e.json h2 (41-byte body)
5:47:01 pm ← 403 passbolt.tg.xyz/mobile/transfers/e6b81f88-aae9-44b5-b913-4a87e9022eda/bac21d42-fd89-44df-9fca-88123310e61e.json (68ms, unknown-length body)
5:47:01 pm retrofit2.HttpException: HTTP 403
at retrofit2.KotlinExtensions$await$2$2.onResponse(KotlinExtensions.kt:53)
at retrofit2.OkHttpCall$1.onResponse(OkHttpCall.java:161)
at okhttp3.internal.connection.RealCall$AsyncCall.run(RealCall.kt:519)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1137)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:637)
at java.lang.Thread.run(Thread.java:1012)
retrofit2.HttpException: HTTP 403
at retrofit2.KotlinExtensions$await$2$2.onResponse(KotlinExtensions.kt:53)
at retrofit2.OkHttpCall$1.onResponse(OkHttpCall.java:161)
at okhttp3.internal.connection.RealCall$AsyncCall.run(RealCall.kt:519)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1137)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:637)
at java.lang.Thread.run(Thread.java:1012)
5:47:01 pm Uncaught exception in thread: main
com.google.gson.JsonSyntaxException: java.lang.IllegalStateException: Expected BEGIN_OBJECT but was STRING at line 1 column 1 path $
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.read(ReflectiveTypeAdapterFactory.java:225)
at com.google.gson.Gson.fromJson(Gson.java:991)
at com.google.gson.Gson.fromJson(Gson.java:929)
at com.passbolt.mobile.android.core.networking.ErrorHeaderMapper.getBaseResponse(ErrorHeaderMapper.kt:40)
at com.passbolt.mobile.android.core.networking.ResponseHandler.parseErrorResponseBody(ResponseHandler.kt:79)
at com.passbolt.mobile.android.core.networking.ResponseHandler.handleException(ResponseHandler.kt:46)
at com.passbolt.mobile.android.passboltapi.registration.MobileTransferRepository.turnPage(MobileTransferRepository.kt:94)
at com.passbolt.mobile.android.passboltapi.registration.MobileTransferRepository$turnPage$1.invokeSuspend(Unknown Source:16)
at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:33)
at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:104)
at kotlinx.coroutines.internal.LimitedDispatcher.run(LimitedDispatcher.kt:42)
at kotlinx.coroutines.scheduling.TaskImpl.run(Tasks.kt:95)
at kotlinx.coroutines.scheduling.CoroutineScheduler.runSafely(CoroutineScheduler.kt:570)
at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.executeTask(CoroutineScheduler.kt:750)
at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.runWorker(CoroutineScheduler.kt:677)
at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:664)
Suppressed: kotlinx.coroutines.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@5aa0aff, Dispatchers.Main]
Caused by: java.lang.IllegalStateException: Expected BEGIN_OBJECT but was STRING at line 1 column 1 path $
at com.google.gson.stream.JsonReader.beginObject(JsonReader.java:385)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.read(ReflectiveTypeAdapterFactory.java:214)
… 15 more
com.google.gson.JsonSyntaxException: java.lang.IllegalStateException: Expected BEGIN_OBJECT but was STRING at line 1 column 1 path $
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.read(ReflectiveTypeAdapterFactory.java:225)
at com.google.gson.Gson.fromJson(Gson.java:991)
at com.google.gson.Gson.fromJson(Gson.java:929)
at com.passbolt.mobile.android.core.networking.ErrorHeaderMapper.getBaseResponse(ErrorHeaderMapper.kt:40)
at com.passbolt.mobile.android.core.networking.ResponseHandler.parseErrorResponseBody(ResponseHandler.kt:79)
at com.passbolt.mobile.android.core.networking.ResponseHandler.handleException(ResponseHandler.kt:46)
at com.passbolt.mobile.android.passboltapi.registration.MobileTransferRepository.turnPage(MobileTransferRepository.kt:94)
at com.passbolt.mobile.android.passboltapi.registration.MobileTransferRepository$turnPage$1.invokeSuspend(Unknown Source:16)
at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:33)
at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:104)
at kotlinx.coroutines.internal.LimitedDispatcher.run(LimitedDispatcher.kt:42)
at kotlinx.coroutines.scheduling.TaskImpl.run(Tasks.kt:95)
at kotlinx.coroutines.scheduling.CoroutineScheduler.runSafely(CoroutineScheduler.kt:570)
at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.executeTask(CoroutineScheduler.kt:750)
at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.runWorker(CoroutineScheduler.kt:677)
at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:664)
Suppressed: kotlinx.coroutines.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@5aa0aff, Dispatchers.Main]
Caused by: java.lang.IllegalStateException: Expected BEGIN_OBJECT but was STRING at line 1 column 1 path $
at com.google.gson.stream.JsonReader.beginObject(JsonReader.java:385)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.read(ReflectiveTypeAdapterFactory.java:214)
… 15 more
5:47:02 pm File logging tree planted
Cheers,
TG
