Checklist
I have read intro post: About the Installation Issues category
I have read the tutorials, help and searched for similar issues
I provide relevant information about my server (component names and versions, etc.)
I provide a copy of my logs and healthcheck
I describe the steps I have taken to trouble shoot the problem
I describe the steps on how to reproduce the issue
Hi everyone,
I’m testing Passbolt on my home server, but I’m running into some issues with SMTP configuration. Here’s a brief overview of my setup:
- Mail Hosting: I use a shared webhost for email.
- DNS: I manage DNS through Cloudflare to update subdomain IPs, directing them to my home lab. For example,
passbolt.domain.compoints to an Nginx Proxy Manager, which redirects traffic to the correct internal port.
The issue arises when I configure SMTP:
- With TLS: Using the TLS port for SMTP results in a timeout.
- Without TLS: SMTP works, and emails are sent successfully.
I suspect the issue may be related to certificates, as the domain mail.domain.com is using a Cloudflare origin certificate.
Could someone please help me troubleshoot this? I’d appreciate any guidance on resolving this issue.
Please see below for all relevant outputs, and the docker-compose file. Sadly there is nothing helpful in the logs that I can see.
Thanks in advance!
docker-compose.yml file:
version: "3.9"
services:
db:
image: mariadb:10.11
restart: unless-stopped
environment:
MYSQL_RANDOM_ROOT_PASSWORD: "true"
MYSQL_DATABASE: "passbolt"
MYSQL_USER: "passbolt"
MYSQL_PASSWORD: "P4ssb0lt"
volumes:
- database_volume:/var/lib/mysql
app:
image: passbolt/passbolt:latest
#Alternatively you can use rootless:
#image: passbolt/passbolt:latest-ce-non-root
restart: unless-stopped
depends_on:
- db
environment:
APP_FULL_BASE_URL: https://passbolt.domain.com
DATASOURCES_DEFAULT_HOST: "db"
DATASOURCES_DEFAULT_USERNAME: "passbolt"
DATASOURCES_DEFAULT_PASSWORD: "P4ssb0lt"
DATASOURCES_DEFAULT_DATABASE: "passbolt"
PASSBOLT_PLUGINS_SMTP_SETTINGS_SECURITY_SSL_VERIFY_PEER: "false"
PASSBOLT_PLUGINS_SMTP_SETTINGS_SECURITY_SSL_VERIFY_PEER_NAME: "false"
PASSBOLT_PLUGINS_SMTP_SETTINGS_SECURITY_SSL_ALLOW_SELF_SIGNED: "true"
EMAIL_DEFAULT_FROM_NAME: "Passbolt"
EMAIL_DEFAULT_FROM: "passbolt@domain.com"
EMAIL_TRANSPORT_DEFAULT_HOST: "mail.domain.com"
EMAIL_TRANSPORT_DEFAULT_PORT: "465"
EMAIL_TRANSPORT_DEFAULT_USERNAME: "passbolt@domain.com"
EMAIL_TRANSPORT_DEFAULT_PASSWORD: "password123"
EMAIL_TRANSPORT_DEFAULT_TLS: "false"
DEBUG: "true"
volumes:
- gpg_volume:/etc/passbolt/gpg
- jwt_volume:/etc/passbolt/jwt
command:
[
"/usr/bin/wait-for.sh",
"-t",
"0",
"db:3306",
"--",
"/docker-entrypoint.sh",
]
ports:
# - 80:80
- 10443:443
#Alternatively for non-root images:
# - 80:8080
# - 10443:4433
volumes:
database_volume:
gpg_volume:
jwt_volume:
Output of healthcheck:
www-data@0c4e537c1923:/usr/share/php/passbolt$ ./bin/cake passbolt healthcheck
____ __ ____
/ __ \____ _____ ____/ /_ ____ / / /_
/ /_/ / __ `/ ___/ ___/ __ \/ __ \/ / __/
/ ____/ /_/ (__ |__ ) /_/ / /_/ / / /
/_/ \__,_/____/____/_.___/\____/_/\__/
Open source password manager for teams
-------------------------------------------------------------------------------
Healthcheck shell.....
-------------------------------------------------------------------------------
Environment
[PASS] PHP version 8.2.20.
[PASS] PHP version is 8.1 or above.
[PASS] PCRE compiled with unicode support.
[PASS] Mbstring extension is installed.
[PASS] Intl extension is installed.
[PASS] GD or Imagick extension is installed.
[PASS] The temporary directory and its content are writable and not executable.
[PASS] The logs directory and its content are writable.
Config files
[PASS] The application config file is present
[WARN] The passbolt config file is missing in /etc/passbolt/
[HELP] Copy /etc/passbolt/passbolt.default.php to /etc/passbolt/passbolt.php
[HELP] The passbolt config file is not required if passbolt is configured with environment variables
Core config
[PASS] Cache is working.
[FAIL] Debug mode is on.
[HELP] Set debug to false in /etc/passbolt/passbolt.php
[PASS] Unique value set for security.salt
[PASS] Full base url is set to https://passbolt.silentmecha.co.za
[PASS] App.fullBaseUrl validation OK.
[PASS] /healthcheck/status is reachable.
SSL Certificate
[PASS] SSL peer certificate validates.
[PASS] Hostname is matching in SSL certificate.
[PASS] Not using a self-signed certificate.
SMTP settings
[PASS] The SMTP Settings plugin is enabled.
[PASS] SMTP Settings coherent. You may send a test email to validate them.
[WARN] The SMTP Settings source is: env variables.
[HELP] It is recommended to set the SMTP Settings in the database through the administration section.
[WARN] The SMTP Settings plugin endpoints are enabled.
[HELP] It is recommended to disable the plugin endpoints.
[HELP] Set the PASSBOLT_SECURITY_SMTP_SETTINGS_ENDPOINTS_DISABLED environment variable to true.
[HELP] Or set passbolt.security.smtpSettings.endpointsDisabled to true in /etc/passbolt/passbolt.php.
[WARN] SSL certification validation for SMTP server is disabled.
JWT Authentication
[PASS] The JWT Authentication plugin is enabled.
[FAIL] The /etc/passbolt/jwt/ directory should not be writable.
[HELP] You can try:
[HELP] sudo chown -Rf root:www-data /etc/passbolt/jwt/
[HELP] sudo chmod 750 /etc/passbolt/jwt/
[HELP] sudo chmod 640 /etc/passbolt/jwt/jwt.key
[HELP] sudo chmod 640 /etc/passbolt/jwt/jwt.pem
[PASS] A valid JWT key pair was found.
GPG Configuration
[PASS] PHP GPG Module is installed and loaded.
[PASS] The environment variable GNUPGHOME is set to /var/lib/passbolt/.gnupg.
[PASS] The directory /var/lib/passbolt/.gnupg containing the keyring is writable by the webserver user.
[FAIL] The server OpenPGP key is not set.
[HELP] Create a key, export it and add the fingerprint to /etc/passbolt/passbolt.php
[HELP] See. https://www.passbolt.com/help/tech/install#toc_gpg
[PASS] The public key file is defined in /etc/passbolt/passbolt.php and readable.
[PASS] The private key file is defined in /etc/passbolt/passbolt.php and readable.
[FAIL] The server key fingerprint doesn't match the one defined in /etc/passbolt/passbolt.php.
[HELP] Double check the key fingerprint, example:
[HELP] sudo su -s /bin/bash -c "gpg --list-keys --fingerprint --home /var/lib/passbolt/.gnupg" www-data | grep -i -B 2 'SERVER_KEY_EMAIL'
[HELP] SERVER_KEY_EMAIL: The email you used when you generated the server key.
[HELP] See. https://www.passbolt.com/help/tech/install#toc_gpg
[FAIL] The server public key defined in the /etc/passbolt/passbolt.php (or environment variables) is not in the keyring
[HELP] Import the private server key in the keyring of the webserver user.
[HELP] you can try:
[HELP] sudo su -s /bin/bash -c "gpg --home /var/lib/passbolt/.gnupg --import /etc/passbolt/gpg/serverkey_private.asc" www-data
[FAIL] The server key does not have a valid email id.
[HELP] Edit or generate another key with a valid email id.
[FAIL] The private key cannot be used to decrypt a message
[FAIL] The private key cannot be used to decrypt and verify a message
[FAIL] The public key cannot be used to verify a signature.
Application configuration
[PASS] Using latest passbolt version (4.9.0).
[FAIL] Passbolt is not configured to force SSL use.
[HELP] Set passbolt.ssl.force to true in /etc/passbolt/passbolt.php.
[PASS] App.fullBaseUrl is set to HTTPS.
[PASS] Selenium API endpoints are disabled.
[PASS] Search engine robots are told not to index content.
[INFO] The Self Registration plugin is enabled.
[INFO] Registration is closed, only administrators can add users.
[PASS] The deprecated self registration public setting was not found in /etc/passbolt/passbolt.php.
[WARN] Host availability checking is disabled.
[HELP] Make sure this instance is not publicly available on the internet.
[HELP] Or set the PASSBOLT_EMAIL_VALIDATE_MX environment variable to true.
[HELP] Or set passbolt.email.validate.mx to true in /etc/passbolt/passbolt.php.
[PASS] Serving the compiled version of the javascript app.
[WARN] Some email notifications are disabled by the administrator.
[PASS] The database schema is up to date.
Database
[PASS] The application is able to connect to the database
[PASS] 31 tables found.
[PASS] Some default content is present.
[FAIL] 10 error(s) found. Hang in there!
Output of send_test_mail:
www-data@0c4e537c1923:/usr/share/php/passbolt$ ./bin/cake passbolt send_test_email -r user@domain.com
____ __ ____
/ __ \____ _____ ____/ /_ ____ / / /_
/ /_/ / __ `/ ___/ ___/ __ \/ __ \/ / __/
/ ____/ /_/ (__ |__ ) /_/ / /_/ / / /
/_/ \__,_/____/____/_.___/\____/_/\__/
Open source password manager for teams
-------------------------------------------------------------------------------
Debug email shell
-------------------------------------------------------------------------------
Email configuration
-------------------------------------------------------------------------------
Host: mail.domain.com
Port: 465
Username: passbolt@domain.com
Password: *********
TLS: false
Sending email from: Passbolt <passbolt@domain.com>
Sending email to: user@domain.com
-------------------------------------------------------------------------------
Trace
Could not send the test email.
Error: SMTP timeout.