Checklist
[ X ] I have read intro post: https;//community,passbolt,com/t/about-the-installation-issues-category/12
[ X ] I have read the tutorials, help and searched for similar issues
[ X ] I provide relevant information about my server (component names and versions, etc.)
[ X ] I provide a copy of my logs and healthcheck
[ X ] I describe the steps I have taken to trouble shoot the problem
[ X ] I describe the steps on how to reproduce the issue
Been using Passbolt 2.X on Ubuntu 18 for a while and i’ve been loving it. I am a bit of a novice when working with linux so there was a learning curve to get everything set up but I did it. Now i’m upgrading to Passbolt 3.1.0 and Ubuntu 20.04.2 (a freshly created virtual machine), but i’m running into some trouble.
Following the steps in the install guide, my install appears to go fine. After fixing one error, everything is green in the health check. My main issue is the system will not send emails even though the test email during the install was successfully sent and received. Okay, so it’s probably the cron job, right? The emails not being sent FAQ says,
For installs from the Debian package … the cron job is automatically installed at /etc/cron.d/passbolt-{ce|pro}-server
This file does exist and says the following,
PATH=/bin:/usr/local/bin:/usr/bin
PASSBOLT_BASE_DIR=/usr/share/php/passbolt
* * * * * www-data $PASSBOLT_BASE_DIR/bin/cron
So… does this mean I don’t have to create my own?
Some other thoughts & clues:
In the past (when I was running 2.X) I have been able to send emails by running sudo ./bin/cake EmailQueue.sender. If there were emails in the queue I would see a notice when these emails were sent out but this does not work for me anymore. I can still see all my emails waiting to go out if I run EmailQueue.preview. There are no errors displayed when i do this, and I don’t see anything about this in the logs (not sure if I’m checking all the right logs, though).
Also:
If I run ls -la /usr/share/php/passbolt/ it shows me that all files and directories are owned by root. Should this be, or should I chown everything to www-data? I see three of the following (possibly related?) error at the same day/time (about the time I think I was installing PB) in the passbolt error log,
Warning: Warning (2): chmod(): Operation not permitted in [/usr/share/php/passbolt/plugins/Passbolt/WebInstaller/src/Utility/WebInstaller.php, line 285]
Also, also:
For whatever it’s worth, I am running this behind an Nginx Reverse Proxy, but I don’t think that has anything to do with this issue. Passbolt 2.X ran fine behind the same proxy.
Can someone maybe point me in the right direction? Any help on this would be greatly appreciated!