Could you please give us more input about your issue ? Logs from the browser extension and from the application could help us to assist you :
Web extension :
- If you are using Google Chrome can you please go to: chrome://extensions ; Activate the Developer mode in the top right corner ; look for the Passbolt card and click details button ; Looks for the Inspect views and the index.html link ; A new window will appear this is the debugger of the browser extension, try to reproduce the error and send us the logs.
- On Firefox, you can go to: about:debugging#/runtime/this-firefox ; Then locate Passbolt and click Inspect ; A new tab for the console of the browser extension will appear.
The path to your application logs should be :
Try to display them, reproduce the error and send us the logs.
Also, the healthcheck might give us some leads about your issue, you can get the status of your app like this :
sudo -H -u www-data bash -c "/usr/share/php/passbolt/bin/cake passbolt healthcheck"