Internal error occurs when uploading avatars

In the profile settings it is still not possible to upload avatars. Any file format used is only answered with “internal error”. Tested on licensed pro version [2.13.5] 2020-07-30


This may happen if you do not have the directory /webroot/img/public/Avatar/ writable by the web server (www-data user). This should be mentioned in the healthcheck. If that still does not solve the problem, can you check in logs/error.log for more information about the problem.


i am also havin the same issue.
i gave all the proper rights and would still get the same error.
i even tried creating the file which elas still would not work. does anyone have a solution to resolve this.

@admian can you post the result of logs/error.log here, so we can see that internal error details?

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