Internal error occurs when uploading avatars

Thommie · October 24, 2020, 1:56pm

In the profile settings it is still not possible to upload avatars. Any file format used is only answered with “internal error”. Tested on licensed pro version [2.13.5] 2020-07-30

remy · October 26, 2020, 5:41am

Hello,

This may happen if you do not have the directory /webroot/img/public/Avatar/ writable by the web server (www-data user). This should be mentioned in the healthcheck. If that still does not solve the problem, can you check in logs/error.log for more information about the problem.

Best,

admian · October 29, 2020, 12:22pm

i am also havin the same issue.
i gave all the proper rights and would still get the same error.
i even tried creating the file which elas still would not work. does anyone have a solution to resolve this.

remy · October 29, 2020, 1:10pm

@admian can you post the result of logs/error.log here, so we can see that internal error details?

system · November 3, 2020, 1:10pm

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