Checklist
I have read the tutorials, help and searched for similar issues
I provide relevant information about my server (component names and versions, etc.)
I provide a copy of my logs and healthcheck
I describe the steps I have taken to trouble shoot the problem
I describe the steps on how to reproduce the issue
Hi everyone,
I’m having a problem accessing the users page. It was working normally but I didn’t notice exactly when it stopped working. I saw that there are several users who have gone through the same situation but I’ve already tried the steps that worked for these users and it still didn’t work for me.
I currently use passbolt through docker, and I have a docker compose as I will explain below.
---- start compose file ----
version: “3.9”
services:
db:
image: mariadb:10.11
container_name: passbolt_db
restart: unless-stopped
environment:
MYSQL_RANDOM_ROOT_PASSWORD: “true”
MYSQL_DATABASE: “passbolt”
MYSQL_USER: “passbolt”
MYSQL_PASSWORD: “P4ssb0lt”
volumes:
- database_volume:/var/lib/mysql
passbolt:
image: passbolt/passbolt:latest-ce
container_name: passbolt
#Alternatively you can use rootless:
#image: passbolt/passbolt:latest-ce-non-root
restart: unless-stopped
depends_on:
- db
environment:
APP_FULL_BASE_URL: URL_HIDDEN
DATASOURCES_DEFAULT_HOST: “db”
DATASOURCES_DEFAULT_USERNAME: “passbolt”
DATASOURCES_DEFAULT_PASSWORD: “P4ssb0lt”
DATASOURCES_DEFAULT_DATABASE: “passbolt”
volumes:
- gpg_volume:/etc/passbolt/gpg
- jwt_volume:/etc/passbolt/jwt
command:
[
“/usr/bin/wait-for.sh”,
“-t”,
“0”,
“db:3306”,
“–”,
“/docker-entrypoint.sh”,
]
ports:
- 8080:80
- 4443:443
#Alternatively for non-root images:
# - 80:8080
# - 443:4433
volumes:
database_volume:
gpg_volume:
jwt_volume:
---- end compose file ----
Healthcheck
Environment
[PASS] PHP version 8.2.18.
[PASS] PHP version is 8.1 or above.
[PASS] PCRE compiled with unicode support.
[PASS] Mbstring extension is installed.
[PASS] Intl extension is installed.
[PASS] GD or Imagick extension is installed.
[PASS] The temporary directory and its content are writable and not executable.
[PASS] The logs directory and its content are writable.
Config files
[PASS] The application config file is present
[WARN] The passbolt config file is missing in /etc/passbolt/
[HELP] Copy /etc/passbolt/passbolt.default.php to /etc/passbolt/passbolt.php
[HELP] The passbolt config file is not required if passbolt is configured with environment variables
Core config
[PASS] Cache is working.
[PASS] Debug mode is off.
[PASS] Unique value set for security.salt
[PASS] Full base url is set to HIDDEN URL
[PASS] App.fullBaseUrl validation OK.
[FAIL] Could not reach the /healthcheck/status with the url specified in App.fullBaseUrl
[HELP] Check that the domain name is correct in /etc/passbolt/passbolt.php
[HELP] Check the network settings
SSL Certificate
[WARN] SSL peer certificate does not validate.
[WARN] Hostname does not match when validating certificates.
[WARN] Using a self-signed certificate.
SMTP settings
[PASS] The SMTP Settings plugin is enabled.
[FAIL] SMTP Setting errors: App\Utility\OpenPGP\Backends\Gnupg::setDecryptKeyFromFingerprint(): Argument #1 ($fingerprint) must be of type string, null given, called in /usr/share/php/passbolt/plugins/PassboltCe/SmtpSettings/src/Service/SmtpSettingsGetSettingsInDbService.php on line 109
[WARN] The SMTP Settings source is: undefined.
[HELP] It is recommended to set the SMTP Settings in the database through the administration section.
[WARN] The SMTP Settings plugin endpoints are enabled.
[HELP] It is recommended to disable the plugin endpoints.
[HELP] Set the PASSBOLT_SECURITY_SMTP_SETTINGS_ENDPOINTS_DISABLED environment variable to true.
[HELP] Or set passbolt.security.smtpSettings.endpointsDisabled to true in /etc/passbolt/passbolt.php.
[PASS] No custom SSL configuration for SMTP server.
JWT Authentication
[PASS] The JWT Authentication plugin is enabled.
[FAIL] The /etc/passbolt/jwt/ directory should not be writable.
[HELP] You can try:
[HELP] sudo chown -Rf root:www-data /etc/passbolt/jwt/
[HELP] sudo chmod 750 /etc/passbolt/jwt/
[HELP] sudo chmod 640 /etc/passbolt/jwt/jwt.key
[HELP] sudo chmod 640 /etc/passbolt/jwt/jwt.pem
[PASS] A valid JWT key pair was found.
GPG Configuration
[PASS] PHP GPG Module is installed and loaded.
[PASS] The environment variable GNUPGHOME is set to /var/lib/passbolt/.gnupg.
[PASS] The directory /var/lib/passbolt/.gnupg containing the keyring is writable by the webserver user.
[FAIL] The server OpenPGP key is not set.
[HELP] Create a key, export it and add the fingerprint to /etc/passbolt/passbolt.php
[PASS] The public key file is defined in /etc/passbolt/passbolt.php and readable.
[PASS] The private key file is defined in /etc/passbolt/passbolt.php and readable.
[FAIL] The server key fingerprint doesn’t match the one defined in /etc/passbolt/passbolt.php.
[HELP] Double check the key fingerprint, example:
[HELP] sudo su -s /bin/bash -c “gpg --list-keys --fingerprint --home /var/lib/passbolt/.gnupg” www-data | grep -i -B 2 ‘SERVER_KEY_EMAIL’
[HELP] SERVER_KEY_EMAIL: The email you used when you generated the server key.
[FAIL] The server public key defined in the /etc/passbolt/passbolt.php (or environment variables) is not in the keyring
[HELP] Import the private server key in the keyring of the webserver user.
[HELP] you can try:
[HELP] sudo su -s /bin/bash -c “gpg --home /var/lib/passbolt/.gnupg --import /etc/passbolt/gpg/serverkey_private.asc” www-data
[FAIL] The server key does not have a valid email id.
[HELP] Edit or generate another key with a valid email id.
[FAIL] The private key cannot be used to decrypt a message
[FAIL] The private key cannot be used to decrypt and verify a message
[FAIL] The public key cannot be used to verify a signature.
Application configuration
[PASS] Using latest passbolt version (4.8.0).
[FAIL] Passbolt is not configured to force SSL use.
[HELP] Set passbolt.ssl.force to true in /etc/passbolt/passbolt.php.
[PASS] App.fullBaseUrl is set to HTTPS.
[PASS] Selenium API endpoints are disabled.
[PASS] Search engine robots are told not to index content.
[INFO] The Self Registration plugin is enabled.
[INFO] The self registration provider is: Email domain safe list.
[PASS] The deprecated self registration public setting was not found in /etc/passbolt/passbolt.php.
[WARN] Host availability checking is disabled.
[HELP] Make sure this instance is not publicly available on the internet.
[HELP] Or set the PASSBOLT_EMAIL_VALIDATE_MX environment variable to true.
[HELP] Or set passbolt.email.validate.mx to true in /etc/passbolt/passbolt.php.
[PASS] Serving the compiled version of the javascript app.
[WARN] Some email notifications are disabled by the administrator.
[PASS] The database schema up to date.
Database
[PASS] The application is able to connect to the database
[PASS] 31 tables found.
[PASS] Some default content is present.
[FAIL] 11 error(s) found. Hang in there!
Can someone help me?
Its not very urgent, but a strange problem.