Ubuntu 22.04 LTS:Unable to locate package pasbolt-ce-server

Installation Issues
1

Hello all, I could use help on getting PASSBOLT installed.

Ubuntu 22.04 LTS, fresh install on a vm.
Followed the guide here: https://help.passbolt.com/hosting/install/ce/ubuntu/ubuntu.html
When I execute: [sudo apt install passbolt-ce-server] I recieve the following error.

Unable to locate package passbolt-ce-server

Here is my /etc/apt/sources.list.d/passbolt.sources

Types: deb
URIs: https://download.passbolt.com/pro/ubuntu
Suites: focal
Components: stable
Signed-By: /usr/share/keyrings/passbolt-repository.gpg

I tried step 4 here: https://community.passbolt.com/t/ubuntu-server-20-04-unable-to-locate-package-passbolt-ce-server/4337

The listed command: [echo “deb https://download.passbolt.co/ce/ubuntu focal stable” | \ sudo tee /etc/apt/sources.lists/d/passbolt.list]

Here is the result:

[esadmin@passbolt:~$ echo “deb https://download.passbolt.co/ce/ubuntu focal stable”| \ sudo tee /etc/apt/sources.lists/d/passbolt.list
Command ’ sudo’ not found, did you mean:
command ‘sudo’ from deb sudo (1.9.9-1ubuntu2.4)
command ‘sudo’ from deb sudo-ldap (1.9.9-1ubuntu2.4)
Try: sudo apt install ]

Here is the the /etc/apt/sources.lists/d/passbolt.list:

Types: deb
URIs: https://download.passbolt.com/pro/ubuntu
Suites: focal
Components: stable
Signed-By: /usr/share/keyrings/passbolt-repository.gpg

I have read all relevant post and tried what they suggest but to no avail.

Can anyone help?

2

hey @davkenrem welcome to the forum!

Could you double check your bash history for what you did for step 1?

I’m asking because the repo in /etc/apt/sources.list.d/passbolt.sources is for pro and you are trying to install the ce package which is likely why it can’t be found

3

Yeah one of the post suggested trying that. I changed it to this:

Types: deb
URIs: https://download.passbolt.com/ce/ubuntu
Suites: focal
Components: stable
Signed-By: /usr/share/keyrings/passbolt-repository.gpg
esadmin@passbolt:~$

Here is the output after changing it back to ce:

esadmin@passbolt:~$ sudo apt install passbolt-ce-server
Reading package lists… Done
Building dependency tree… Done
Reading state information… Done
E: Unable to locate package passbolt-ce-server
esadmin@passbolt:~$

4

potentially silly question, but after updating the repo did you run sudo apt update?

1 Like
5

Ok started with a fresh install of Ubuntu.
Went through the steps carefully again from: Passbolt Help | Install Passbolt CE on Ubuntu 22.04
When I run the script I get this error:

esadmin@passbolt:~$ ls
passbolt-ce-SHA512SUM.txt passbolt-repo-setup.ce.sh

esadmin@passbolt:~$ sha512sum -c passbolt-ce-SHA512SUM.txt && sudo bash ./passbolt-repo-setup.ce.sh

|| echo "Bad checksum. Aborting" && rm -f passbolt-repo-setup.ce.sh
passbolt-repo-setup.ce.sh: OK
[sudo] password for esadmin:
Get:1 file:/cdrom jammy InRelease
Ign:1 file:/cdrom jammy InRelease
Get:2 file:/cdrom jammy Release
Err:2 file:/cdrom jammy Release

  • File not found - /cdrom/dists/jammy/Release (2: No such file or directory)*
    Hit:3 Index of /ubuntu jammy InRelease
    Hit:4 Index of /ubuntu jammy-updates InRelease
    Hit:5 Index of /ubuntu jammy-backports InRelease
    Hit:6 Index of /ubuntu jammy-security InRelease
    Reading package lists… Done
    E: The repository ‘file:/cdrom jammy Release’ no longer has a Release file.
    N: Updating from such a repository can’t be done securely, and is therefore disabled by default.
    N: See apt-secure(8) manpage for repository creation and user configuration details.
    “Bad checksum. Aborting”
6

Hey,

Looks like your mount a ISO of ubuntu and this source is not present anymore.
This is not linked to passbolt but with the source of apt used on your installation.
do a
sudo nano /etc/apt/sources.list
and comment any line with /cdrom in it
save and do a
sudo apt update
to confirm it

let us know
type or paste code here

7

Should I reconnect iso to vm?

8

The script from the help site will install all the dependencies for passbolt, there is no need

9

Here is the output of the requested cmd.

esadmin@passbolt:~$ sudo nano /etc/apt/sources.list
[sudo] password for esadmin:
GNU nano 6.2 /etc/apt/sources.list
deb [check-date=no] file:///cdrom jammy main restricted

10

Tried again after connecting CDROM.

esadmin@passbolt:~$ mount -t iso9660 -o ro /dev/cdrom /cdrom
mount: /cdrom: must be superuser to use mount.
esadmin@passbolt:~$ sudo mount -t iso9660 -o ro /dev/cdrom /cdrom
esadmin@passbolt:~$ sudo apt update
Get:1 file:/cdrom jammy InRelease
Ign:1 file:/cdrom jammy InRelease
Get:2 file:/cdrom jammy Release [1,486 B]
Get:2 file:/cdrom jammy Release [1,486 B]
Ign:4 Index of /ubuntu jammy InRelease
Ign:5 Index of /ubuntu jammy-updates InRelease
Ign:6 Index of /ubuntu jammy-backports InRelease
Ign:7 Index of /ubuntu jammy-security InRelease
Ign:4 Index of /ubuntu jammy InRelease
Ign:5 Index of /ubuntu jammy-updates InRelease
Ign:6 Index of /ubuntu jammy-backports InRelease
Ign:7 Index of /ubuntu jammy-security InRelease
Ign:4 Index of /ubuntu jammy InRelease
Ign:5 Index of /ubuntu jammy-updates InRelease
Ign:6 Index of /ubuntu jammy-backports InRelease
Ign:7 Index of /ubuntu jammy-security InRelease
Err:4 Index of /ubuntu jammy InRelease
Temporary failure resolving ‘us.archive.ubuntu.com’
Err:5 Index of /ubuntu jammy-updates InRelease
Temporary failure resolving ‘us.archive.ubuntu.com’
Err:6 Index of /ubuntu jammy-backports InRelease
Temporary failure resolving ‘us.archive.ubuntu.com’
Err:7 Index of /ubuntu jammy-security InRelease
Temporary failure resolving ‘us.archive.ubuntu.com’
Reading package lists… Done
Building dependency tree… Done
Reading state information… Done
36 packages can be upgraded. Run ‘apt list --upgradable’ to see them.
W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/jammy/InRelease Temporary failure resolving ‘us.archive.ubu ntu.com’
W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/jammy-updates/InRelease Temporary failure resolving ‘us.arc hive.ubuntu.com’
W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/jammy-backports/InRelease Temporary failure resolving ‘us.a rchive.ubuntu.com’
W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/jammy-security/InRelease Temporary failure resolving ‘us.ar chive.ubuntu.com’
W: Some index files failed to download. They have been ignored, or old ones used instead.
esadmin@passbolt:~$ sudo apt install passbolt-ce-server
Reading package lists… Done
Building dependency tree… Done
Reading state information… Done
E: Unable to locate package passbolt-ce-server
esadmin@passbolt:~$

11

Have you confirmed you have network outgoing web access? Can you ping an external website, for example?

12

OK, we had a firewall issue and had to work with vender to get it fixed. And I had a death in the family. Back at it now.

Got the internet connectivity (firewall) sorted but still getting "Unable to locate package passbolt-ce-server.

esadmin@passbolt:~$ sha512sum -c passbolt-ce-SHA512SUM.txt && sudo bash ./passbolt-repo-setup.ce.sh || echo "Bad checksum. Aborting" && rm -f passbolt-repo-setup.ce.sh
passbolt-repo-setup.ce.sh: OK
[sudo] password for esadmin:
Hit:1 Index of /ubuntu jammy InRelease
Get:2 Index of /ubuntu jammy-updates InRelease [119 kB]
Get:3 Index of /ubuntu jammy-backports InRelease [108 kB]
Get:4 Index of /ubuntu jammy-security InRelease [110 kB]
Fetched 337 kB in 4s (75.6 kB/s)
Reading package lists… Done
Building dependency tree… Done
Reading state information… Done
All packages are up to date.
Reading package lists… Done
Building dependency tree… Done
Reading state information… Done
wget is already the newest version (1.21.2-2ubuntu1).
wget set to manually installed.
ca-certificates is already the newest version (20211016ubuntu0.22.04.1).
ca-certificates set to manually installed.
curl is already the newest version (7.81.0-1ubuntu1.10).
curl set to manually installed.
software-properties-common is already the newest version (0.99.22.6).
software-properties-common set to manually installed.
The following packages were automatically installed and are no longer required:
linux-headers-5.15.0-60 linux-headers-5.15.0-60-generic linux-image-5.15.0-60-generic linux-modules-5.15.0-60-generic linux-modules-extra-5.15.0-60-generic
Use ‘sudo apt autoremove’ to remove them.
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fontconfig-config fonts-dejavu-core libdeflate0 libfontconfig1 libgd3 libhavege2 libjbig0 libjpeg-turbo8 libjpeg8 libnginx-mod-http-geoip2 libnginx-mod-http-image-filter
libnginx-mod-http-xslt-filter libnginx-mod-mail libnginx-mod-stream libnginx-mod-stream-geoip2 libtiff5 libwebp7 libxpm4 nginx nginx-common nginx-core python3-acme python3-certbot
python3-configargparse python3-icu python3-josepy python3-parsedatetime python3-requests-toolbelt python3-rfc3339 python3-zope.component python3-zope.event python3-zope.hookable
Suggested packages:
python-certbot-doc python3-certbot-apache libgd-tools fcgiwrap nginx-doc ssl-cert python-acme-doc python-certbot-nginx-doc
The following NEW packages will be installed:
apt-transport-https certbot fontconfig-config fonts-dejavu-core gnupg-agent haveged libdeflate0 libfontconfig1 libgd3 libhavege2 libjbig0 libjpeg-turbo8 libjpeg8 libnginx-mod-http-geoip2
libnginx-mod-http-image-filter libnginx-mod-http-xslt-filter libnginx-mod-mail libnginx-mod-stream libnginx-mod-stream-geoip2 libtiff5 libwebp7 libxpm4 nginx nginx-common nginx-core
python3-acme python3-certbot python3-certbot-nginx python3-configargparse python3-icu python3-josepy python3-parsedatetime python3-requests-toolbelt python3-rfc3339 python3-zope.component
python3-zope.event python3-zope.hookable
0 upgraded, 37 newly installed, 0 to remove and 0 not upgraded.
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  • Upgrading binary nginx [ OK ]
    Setting up nginx (1.18.0-6ubuntu14.3) …
    Setting up python3-certbot-nginx (1.21.0-1) …
    Processing triggers for ufw (0.36.1-4build1) …
    Processing triggers for man-db (2.10.2-1) …
    Processing triggers for libc-bin (2.35-0ubuntu3.1) …
    Scanning processes…
    Scanning linux images…

Running kernel seems to be up-to-date.

No services need to be restarted.

No containers need to be restarted.

No user sessions are running outdated binaries.

No VM guests are running outdated hypervisor (qemu) binaries on this host.
gpg: keybox ‘/usr/share/keyrings/passbolt-repository.gpg’ created
gpg: keyserver receive failed: End of file
gpg: keyserver receive failed: End of file
gpg: keyserver receive failed: End of file
Reading package lists… Done

E: Method https has died unexpectedly!
E: Sub-process https received signal 4.
“Bad checksum. Aborting”
esadmin@passbolt:~$ sudo apt install passbolt-ce-server
Reading package lists… Done
Building dependency tree… Done
Reading state information… Done
E: Unable to locate package passbolt-ce-server

esadmin@passbolt:~$ cat /etc/apt/sources.list

# See http://help.ubuntu.com/community/UpgradeNotes for how to upgrade to
# newer versions of the distribution.
deb Index of /ubuntu jammy main restricted
# deb-src Index of /ubuntu jammy main restricted

## Major bug fix updates produced after the final release of the
## distribution.
deb Index of /ubuntu jammy-updates main restricted
# deb-src Index of /ubuntu jammy-updates main restricted

## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu
## team. Also, please note that software in universe WILL NOT receive any
## review or updates from the Ubuntu security team.
deb Index of /ubuntu jammy universe
# deb-src Index of /ubuntu jammy universe
deb Index of /ubuntu jammy-updates universe
# deb-src Index of /ubuntu jammy-updates universe

## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu
## team, and may not be under a free licence. Please satisfy yourself as to
## your rights to use the software. Also, please note that software in
## multiverse WILL NOT receive any review or updates from the Ubuntu
## security team.
deb Index of /ubuntu jammy multiverse
# deb-src Index of /ubuntu jammy multiverse
deb Index of /ubuntu jammy-updates multiverse
# deb-src Index of /ubuntu jammy-updates multiverse

## N.B. software from this repository may not have been tested as
## extensively as that contained in the main release, although it includes
## newer versions of some applications which may provide useful features.
## Also, please note that software in backports WILL NOT receive any review
## or updates from the Ubuntu security team.
deb Index of /ubuntu jammy-backports main restricted universe multiverse
# deb-src Index of /ubuntu jammy-backports main restricted universe multiverse

deb Index of /ubuntu jammy-security main restricted
# deb-src Index of /ubuntu jammy-security main restricted
deb Index of /ubuntu jammy-security universe
# deb-src Index of /ubuntu jammy-security universe
deb Index of /ubuntu jammy-security multiverse
# deb-src Index of /ubuntu jammy-security multiverse
esadmin@passbolt:~$

13

Hi @davkenrem I’m sorry for your loss, that is rough.

I just looked through the logs and it seems the keyserver was down when attempting to fetch the gpg key used to verify passbolt repo downloads.

I think the general advice would be to try again, and maybe after waiting a bit.