After upgrading from Ubuntu 18.04 to 20.04 and changing from scripted install to Repo I have lost all my folders. All passwords are appearing commonly as if my Pro subscription has gone back to standard.
How do I fix this?
After upgrading from Ubuntu 18.04 to 20.04 and changing from scripted install to Repo I have lost all my folders. All passwords are appearing commonly as if my Pro subscription has gone back to standard.
How do I fix this?
Hello,
Can you double check that the right package has been installed by showing us the output of:
sudo cat /etc/apt/sources.list.d/passbolt.list
Also feel free to get in touch with support@passbolt.com if you are experiencing issues with passbolt pro, since you have access to dedicated support channels as part of your subscription.
Hello yes thanks. Its
deb https://download.passbolt.com/ce/ubuntu focal stable
Thanks I see I’ve installed community edition.
Hi @chris.evans,
You can try following this guide to switch from CE to PRO: Passbolt Help | Upgrade Passbolt from CE to Pro on Ubuntu
Let us know if you encounter any issues.
Best,