Hi there! I’m inquiring about the refund policy for Passbolt. Say that I purchase a premium plan for the software and end up wanting to refund it. How long does that process usually take?
Thanks!
Hi there! I’m inquiring about the refund policy for Passbolt. Say that I purchase a premium plan for the software and end up wanting to refund it. How long does that process usually take?
Thanks!
@Admins is there any update on this? Thanks!
Hello,
You are entitled to a refund within the first 15 days of use if you are not satisfied with the product. The refund takes generally 5 to 10 days to process (e.g. from our payment gateway instructions, until the money show up on your bank account).
We also provide free trial for a month, in case you wan to test the product. Just get in touch with you and we’ll get you started: https://www.passbolt.com/contact