Cannot Create a Password (firefox): Unexpected Error

Installation Issues
1

I just installed a new version of passbolt.on Ubuntu.
I login to passbolt via the url.
I complete the new password form.
The system process the form and then returns the following error:

There was an unexpected error…

An Internal Error Has Occurred.

On a related note the helathcheck has three (3) errors. However, we are using a letsecnrypt certificate.

[FAIL] Could not reach the /healthcheck/status with the url specified in App.fullBaseUrl
[HELP] Check that the domain name is correct in config/passbolt.php
[HELP] Check the network settings

SSL Certificate

[FAIL] SSL peer certificate does not validate
[FAIL] Hostname does not match when validating certificates.
[WARN] Using a self-signed certificate
[HELP] fopen(): SSL operation failed with code 1. OpenSSL Error messages:
error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed
fopen(): Failed to enable crypto
fopen(https://[XXXXXXXXXXXX]/healthcheck/status.json): failed to open stream: operation failed

Please advise.
Thank you.

2

@Roberts Make sure domain is noted in the /etc/hosts file and follow any/all help instructions in the healthcheck with the objective being to have a clean healthcheck.

Also, if you are describing the creation of the first user then I think you are referring to the passphrase for the user and this may help if you are searching the forum for previous questions related to this.

3

Thank you for your quick reply!

Adding the FQDM to the host file worked like a charm. Health check passed with flying colors.

However, the error when i try to create a password with the admin user fails with internal error. I will mark this post as solved and post another.

Thanks again.

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