Everyone has been kicked from Passbolt

Hey Everyone,

I have a weird one, our self hosted passbolt pro has kicked everyone out.

We have been happily signing in with Azure SSO for the last few months, then its kicked everyone out. We need the passphrase to get back in, the thing is, all the admins have forgotten due to the SSO, and even though we have our private keys saved. The portal rejects them for all the users.

How od we get back in? Can we force SSO to get back in again? We have not done an upgrade, we are not out of disk. What caused this issue? Have we lost all our creds?



Please wrote to us at support@passbolt.com with your customerID we will look into it together.