Passbolt extension for Firefox was working fine until a few days ago and now when the users click on the extension instead of the pop-up window, they see a tiny baloon (see screenshot).
We use community edition
The extension still works for some users
Firefox version is 72.0.1 64 bit for Mac
Debugging attempts:
We tried reinstalling the the extension
We tried reinstalling Firefox
When we try to access PB on the web on www.domain.com/passbolt we’re prompted to start setup again, even that the Passbolt extension is already installed in Firefox (screenshot)
When tried clicking on ‘Refresh to detect extension’ instead of downloading again, but Passbolt is unable to detect the extension (screenshot)
Any assistance you can provide would be greatly appreciated!
So which last version did you installed ? Can you show us a screenshot of Firefox version and Passbolt extension version ? I will then try to reproduce on my Mac.