To start off with: I’m not the person who installed Passbolt. My knowledge acquisition on our installation started this morning.
So this morning I needed a password from Passbolt, and it gave the error message:
‘Could not use key XXXXXXXXXXXXX for signing’. This is strange since I use it almost every day, and last Friday it still worked. No changes were pushed through.
I’ve updated Passbolt (it runs on a server hosted by a company elsewhere, so I had to SSH in) to 3.2.1, but this didn’t help.
I’m trying to add the keys to the keyring, but I’m getting error messages:
‘gpg: can’t connect to the agent: No such file or directory’
I seem to be missing the gpg-agent? I suppose this would be needed for Passbolt to run, why would it be removed overnight?
The system I’m working with is not playing ball. I’ve tried installing some things but I did not manage. The thing doesn’t recognise commands like ‘make’ or ‘apt’, so that makes things very difficult.
I’ve also tried renaming passbolt.php to passbolt_old.php and starting a new wizard, without much luck. There, I get stuck at the ‘serverkeys’ tab.
The error message I get is: ‘The data entered are not correct: The OpenPGP private key cannot be used to decrypt.’
A healthcheck with the original passbolt.php gives me back an exception:
‘Could not use key XXXXXXXXXX for signing. get_key failed in […/src/Utility/OpenPGP/Backends/Gnupg.php, line 242’]’
I’ve spent most of today on this forum, but haven’t found a solution yet…
Any help is much appreciated!