Checklist
[х] I have read intro post: About the Installation Issues category
[ х] I have read the tutorials, help and searched for similar issues
I provide relevant information about my server (component names and versions, etc.)
I provide a copy of my logs and healthcheck
I describe the steps I have taken to trouble shoot the problem
I describe the steps on how to reproduce the issue
Hello! I’m doing a clean install of passbolt on CentOS7. According to the instructions, I reached step 2.3 GPG key.
It doesn’t matter which option is selected - creating or importing an error will appear as a result of the operation
I checked similar topics on the forum and saw that the main problem in this case is the incorrect operation of ntp. On my stand ntp works correctly
to prevent the firewall from working, I turned it off, so the theory of port blocking needs to be confirmed.
Please help me solve the problem
Hello. Thanks for the answer. I registered these commands, but the problem was not solved. For the sake of experiment, I disabled SELinux altogether, and still the error appeared. Apparently SELinux is not to blame
Hello. Thanks for the answer. Time is running out that I have a slight desync. Is it possible that a negligible mismatch of time can live a violation of my problem?
Hello !
Yes, even a small time shift could lead to problems. Although the error says something different, the error might come from a time desync and the message could possibly be misleading here.
In any case, it is sure that you need both your server and your clients to be time synced otherwise you will face issues at some points.
So, I would suggest that you sync your server time and retry. There is that help page for NTP syncing if you need Passbolt Help | How to set up NTP
Hello! I synchronized the time as much as possible, the discrepancy is now 0.0004 seconds. Let’s try to think what else can cause such problems, except for ntp. By the way, I noticed that the key generation page differs from the one given in the installation instructions - I do not have the “key expire” field. In addition, the fields in the “Advanced setting” section do not allow themselves to be edited, and drop-down lists do not appear in them. Maybe there is a problem somewhere?
I’ll try a fresh installation of centos, and go through the installation of passbolt again. Maybe the problem will go away. I’ll update the topic later.