iOS App not showing Passwords - "database execution statement failed"

Installation Issues
1

PB: Latest-Pro (4.9.1) (Docker)
iOS: 17.5.1
App: 1.19.0

Issue: After setting up the account via QR-Code on the iPhone the app shows no items.
When trying to refresh the following error is shown: “database execution statement failed”

Passbolt itself is working fine.

Anyone got an Idea on that?

Thanks!

2

Hello @plutzo :slight_smile:

We’ve seen similar issues on iOS, please could you run the cleanup shell script?

  • sudo su -s /bin/bash -c "/usr/share/php/passbolt/bin/cake passbolt cleanup" www-data
    • If you are on a RPM distribution, please replace www-data with nginx

Also, since you are a PRO customer, in the future you can definitely create a dedicated ticket through our contact form.

Best regards

3

@antony Thanks for the cleanup advice. Works like a charm now.

Posted it here so if others face this issue, they get the solution right here :slight_smile:

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