Issues with connecting email

Installation Issues
1

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Hello,
First time posting here. I just set up a passbolt and connected it to a Linode server. I am trying to set up the email server so I can receive notifications, but I keep getting this error message

[
    {
        "cmd": null,
        "response": [
            {
                "code": "220",
                "message": "localhost.members.linode.com ESMTP Postfix (Ubuntu)"
            }
        ]
    },
    {
        "cmd": "EHLO '***reverseDNS from linode here***' ",
        "response": [
            {
                "code": "250",
                "message": "localhost.members.linode.com"
            },
            {
                "code": "250",
                "message": "PIPELINING"
            },
            {
                "code": "250",
                "message": "SIZE 10240000"
            },
            {
                "code": "250",
                "message": "VRFY"
            },
            {
                "code": "250",
                "message": "ETRN"
            },
            {
                "code": "250",
                "message": "STARTTLS"
            },
            {
                "code": "250",
                "message": "ENHANCEDSTATUSCODES"
            },
            {
                "code": "250",
                "message": "8BITMIME"
            },
            {
                "code": "250",
                "message": "DSN"
            },
            {
                "code": "250",
                "message": "SMTPUTF8"
            },
            {
                "code": "250",
                "message": "CHUNKING"
            }
        ]
    },
    {
        "cmd": "MAIL FROM:<you@localhost.test>",
        "response": [
            {
                "code": "250",
                "message": "2.1.0 Ok"
            }
        ]
    }
]

Any tips on where to go next would be greatly appreciated

2

Hi @Naboo_42 Welcome to the forum!

Can you clarify a couple things?

  • Is passbolt on the linode server?
  • Is the email server on the same linode server?
  • which server has the domain of localhost.test?
  • are you following a guide regarding setting up the email server? If so, which one?

And, I’m not sure what the error is. The responses are OK in what you posted. If you post more of the log output, remove any base64 strings as they are your credentials encoded.

3

Hi garrett,
Thank you!

  1. Yes, Passbolt is on a Linode server
    2, The email server is on the same Linode server
  2. I believe Passbolt. I have a picture attached to show
    Passbolt
    Passbolt865×498 15.6 KB
  3. Yes, Linode sent directions and I have been following them, with still no luck.

That was all the log outputted when I retried sending an email…unfortunately there doesn’t seem to be anything else popping up for hints in that regard, I apologize.

Thank you again for any assistance you may be able to give.

4

I think we could provide some postfix settings for you, but this could be easy or very involved. Are you wanting the local postfix mail service to receive mail from passbolt and deliver to just a local server user or send to other mail servers elsewhere?

5

Hi garrett, I was hoping to send it to my Gmail account, if it was possible.

6

Ok so there are some options.

  1. If it’s just only going to your Gmail and you don’t care if it hits your junk folder, or maybe you are able to make a file so it goes to a folder other than junk, postfix can be setup without all the bells and whistles. But keep reading.

  2. Setting up an email server that only sends is simpler than ones that also receives, but to avoid the junk folder it needs DKIM and SPF at least. These work with records on your domain to help other servers know the message is actually coming from your server and you have authorized mail to come from your server. But keep reading.

  3. Whenever you are sending out mail the issue becomes how the other mail server will handle messages from your mail server. If your mail server is coming from a virtual hosted website provider, for example, the ip address block may be blacklisted. Therefore, since you already use Gmail, you might want to consider using a Gmail account to send for you. You could even use your existing one if you wanted. I think it should be able to send an email to itself.

Which option sounds best for what you are wanting to do? I can provide some resources depending on what you choose.