Page does not load in Chrome or Edge

Hello, we have a problem in organization, since two weeks our page of passbolt does not load correctly in Chrome or Edge, after entering the passphrase only shows the search engine but does not allow you to do anything and does not show saved keys, it only loads correctly in firefox. The plugin if it works correctly in all browsers.
It has been verified that javascript is activated and everything necessary in the browser.
What could be the problem?
Attached capture of the state in which the page remains.

Thank you,

Hey, this looks like a recent issue where if your passbolt server is still running v2 then the v4 extension won’t display the page correctly. Could you check what version is running on the server?


We have de 2.11.0 versión running on the server.

In that case updating your server is going to be the best way to resolve this. We have the instructions for that here

You also may want to consider moving to the package installation and migrating to a new server which is more up to date. Instructions for both of those actions can be found here