Page unresponsive - fresh installation

Installation Issues
1

Hello, I have encountered a problem in installation of passbolt, in the third step in server keys there is a pop up of page unresponsive. I have used another browser and restart my computer but I still got the same result. What do you think the problem here? Thanks

ngf
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2

I also tried the basic troubleshooting for page unresponsive in google chrome and in edge but stil got the same problem.

3

Tried in my newly install OS in VM and got the same problem.

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4

Hi @sixela011,

We spotted this issue this week :confused:

When you configure passbolt to be served with HTTP instead of HTTPS, there is not enough entropy on the browser to properly generate the GPG server keys.

We will release a new 3.7.1 package in the coming days with a fix.

In the meantime, as a workaround, you can generate yourself a gpg key and use the import button. This works. Or configure SSL :slight_smile:

To generate a GPG key:

On your linux server, a temporary gpg homedir named gpg-tmp:

mkdir gpg-tmp

Create a RSA key without passphrase (Replace John Doe name and email with yours :wink: ):

gpg --homedir gpg-tmp --batch --no-tty --gen-key <<EOF
    Key-Type: rsa
    Key-Length: 4096
    Key-Usage: sign,cert
    Subkey-Type: rsa
    Subkey-Length: 4096
    SubKey-Usage: encrypt
    Name-Real: John Doe
    Name-Email: john@doe.com
    Expire-Date: 0
    %no-protection
    %commit
EOF

Search for the new key fingerprint:

gpg --homedir gpg-tmp --list-secret-keys

Export the secret key, I assume here you want to export key with fingerprint 9AB9F0A3317DC33382E5DACCCC391CCC349A9FD2, yours will be different:

gpg --armor --homedir gpg-tmp --export-secret-keys 9AB9F0A3317DC33382E5DACCCC391CCC349A9FD2

Copy paste the output in the import screen:

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Bonus:

Passbolt support also elliptic keys and not only RSA one, if you prefer generate a ECC key, here is the command you want:

gpg --homedir gpg-tmp --batch --no-tty --gen-key <<EOF
    Key-Type: eddsa
    Key-Curve: ed25519
    Key-Usage: sign,cert
    Subkey-Type: ecdh
    Subkey-Curve: cv25519
    SubKey-Usage: encrypt
    Name-Real: John Doe
    Name-Email: john@doe.com
    Expire-Date: 0
    %no-protection
    %commit
EOF

Once the key imported, you can delete the gpg-tmp folder:

rm -rf gpg-tmp

Cheers,

1 Like
5

Thank you, I have successfully installed passbolt.

1 Like
6

Thank you for your feedback BTW. It will be fixed on next release.