Hi Pavel,
Can you tell us more about your installation:
- Which version are you running?
- Which installation method did you use?
- Do you see any error in the browser console around that time?
- Can you check in the browser console what is taking the time, is it the description itself or the request for the secret (you can see if the request is slow in the browser extension network tab).
Some help to get the info:
Do you seen any error in the browser console?
If you right click on the page, click “inspect” or “inspect element” then click on the console tab.
Tell us more about which browser you are using and which version.
Do you seen any error in the browser extension console?
This is different from the previous console.
- If you are using Google Chrome can you please go to: chrome://extensions ; Activate the Developer mode in the top right corner ; look for the Passbolt card and click details button ; Looks for the Inspect views and the index.html link ; A new window will appear this is the debugger of the browser extension, try to reproduce the error and send us the logs
- On Firefox, you can go to: about:debugging#/runtime/this-firefox ; Then locate Passbolt and click Inspect ; A new tab for the console of the browser extension will appear.