Hello,
I’m having my second major issue at the inital setup of my test Passbolt instance. My server is running a fresh install of Ubuntu 20.04 and there is nothing else running on it besides passbolt. I followed the offical guid to get Passbolt setup and configured which can be found here. The actual installation on the server goes just fine with out hiccup but as soon as I access the server via a web browser and go through the configuration, it locks up at the installation step. This is what I see:
I’ve left it like this for hours before and it never proceeds past this step. If I attempt to close out from this tab and access the server again from my web browser, I get a prompt asking me for my account email. Once entering my account email, it says that it’s going to send me a confirmation request to my email. Of which I never recieve. I can only guess this is because I never got sent to the next screen where I can download the extension and setup my admin user password.
I’m honestly really not sure where to go from here. I’ve tried a couple of things to attempt to woraround this issue. I’ve tried allowing for outside users to setup accounts in an attempt to setup an account with a different email but it still won’t send a confirmation email for the normal user. I’ve tried disabling browsers extensions to see if something there was blocking it with no success either. I’ve reconfigured the server from scratch probably a dozen times trying various things server side to see if maybe there was something I was doing wrong during the install or during the configuration but I’ve gotten nowhere.
Any help is greatly appreciated. I’m on day number 4 or 5 now trying to get a simple test server setup and this is my second community post just to get past the initial setup. I’m very desperate to get this up and running. I just want to test it out.
As I said in my previous post, help my passbolt community, you’re my only hope.