Passbolt App - No Internet connection

Hello,

I want to install Passbolt and configure Passbolt App. But at time to connect my account on my mobile with the QRcode, I have the following message : No Internet connection

But my installation is correct and I have no errors, my mobile has internet and is connected to the same network as my server.

-------------------------------------------------------------------------------
 Healthcheck shell        
-------------------------------------------------------------------------------

 Environment

 [PASS] PHP version 7.4.30.
 [PASS] PCRE compiled with unicode support.
 [PASS] The temporary directory and its content are writable and not executable.
 [PASS] The logs directory and its content are writable.
 [PASS] GD or Imagick extension is installed.
 [PASS] Intl extension is installed.
 [PASS] Mbstring extension is installed.

 Config files

 [PASS] The application config file is present
 [PASS] The passbolt config file is present

 Core config

 [PASS] Debug mode is off.
 [PASS] Cache is working.
 [PASS] Unique value set for security.salt
 [PASS] Full base url is set to https://passbolt.test
 [PASS] App.fullBaseUrl validation OK.
 [PASS] /healthcheck/status is reachable.

 SSL Certificate

 [PASS] SSL peer certificate validates
 [PASS] Hostname is matching in SSL certificate.
 [WARN] Using a self-signed certificate
 [HELP] Check https://help.passbolt.com/faq/hosting/troubleshoot-ssl

 Database

 [PASS] The application is able to connect to the database
 [PASS] 26 tables found
 [PASS] Some default content is present
 [PASS] The database schema up to date.

 GPG Configuration

 [PASS] PHP GPG Module is installed and loaded.
 [PASS] The environment variable GNUPGHOME is set to /var/lib/passbolt/.gnupg.
 [PASS] The directory /var/lib/passbolt/.gnupg containing the keyring is writable by the webserver user.
 [PASS] The server OpenPGP key is not the default one
 [PASS] The public key file is defined in config/passbolt.php and readable.
 [PASS] The private key file is defined in config/passbolt.php and readable.
 [PASS] The server key fingerprint matches the one defined in config/passbolt.php.
 [PASS] The server public key defined in the config/passbolt.php (or environment variables) is in the keyring.
 [PASS] There is a valid email id defined for the server key.
 [PASS] The public key can be used to encrypt a message.
 [PASS] The private key can be used to sign a message.
 [PASS] The public and private keys can be used to encrypt and sign a message.
 [PASS] The private key can be used to decrypt a message.
 [PASS] The private key can be used to decrypt and verify a message.
 [PASS] The public key can be used to verify a signature.
 [PASS] The server public key format is Gopengpg compatible.
 [PASS] The server private key format is Gopengpg compatible.

 Application configuration

 [PASS] Using latest passbolt version (3.7.3).
 [PASS] Passbolt is configured to force SSL use.
 [PASS] App.fullBaseUrl is set to HTTPS.
 [PASS] Selenium API endpoints are disabled.
 [PASS] Search engine robots are told not to index content.
 [PASS] Registration is closed, only administrators can add users.
 [PASS] Serving the compiled version of the javascript app
 [PASS] All email notifications will be sent.

 JWT Authentication

 [PASS] The JWT Authentication plugin is enabled
 [PASS] The /etc/passbolt/jwt/ directory is not writable.
 [PASS] A valid JWT key pair was found

 [PASS] No error found. Nice one sparky!

Do you have something idea ?
Thanks

Hi! So you need to ensure that your passbolt API is reachable from your phone

Have a look at the doc:

Best,
Max

2 Likes

Thanks for quick reply.

I installed my CA certificate on my mobile, and I see it correctly with the good domain name. But that didn’t solve my error.
I have verify my certificate with the command in this website :
Troubelshoot-ssl
And it’s good.

Do you think you have to take one more step ?

On the top right, there is a question mark icon with debug logs.
Could it be possible to share them?

It’s probably dns resolve error, but I not found where change host file on my mobile.

Device: samsung SM-S901B
Android 12 (31)
Passbolt 1.9.0-11


10:03:34 File logging tree planted
10:05:14 java.net.UnknownHostException: Unable to resolve host "passbolt.test": No address associated with hostname
	at java.net.Inet6AddressImpl.lookupHostByName(Inet6AddressImpl.java:156)
	at java.net.Inet6AddressImpl.lookupAllHostAddr(Inet6AddressImpl.java:103)
	at java.net.InetAddress.getAllByName(InetAddress.java:1152)
	at okhttp3.Dns$Companion$DnsSystem.lookup(SourceFile:49)
	at okhttp3.internal.connection.RouteSelector.resetNextInetSocketAddress(SourceFile:164)
	at okhttp3.internal.connection.RouteSelector.nextProxy(SourceFile:129)
	at okhttp3.internal.connection.RouteSelector.next(SourceFile:71)
	at okhttp3.internal.connection.ExchangeFinder.findConnection(SourceFile:213)
	at okhttp3.internal.connection.ExchangeFinder.findHealthyConnection(SourceFile:108)
	at okhttp3.internal.connection.ExchangeFinder.find(SourceFile:76)
	at okhttp3.internal.connection.RealCall.initExchange$okhttp(SourceFile:245)
	at okhttp3.internal.connection.ConnectInterceptor.intercept(SourceFile:32)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.cache.CacheInterceptor.intercept(SourceFile:96)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.http.BridgeInterceptor.intercept(SourceFile:83)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.http.RetryAndFollowUpInterceptor.intercept(SourceFile:76)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.CookiesInterceptor$AddCookiesInterceptor.intercept(SourceFile:57)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.CookiesInterceptor$ReceivedCookiesInterceptor.intercept(SourceFile:38)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.AuthInterceptor.intercept(SourceFile:22)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.ChangeableBaseUrlInterceptor.intercept(SourceFile:40)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.connection.RealCall.getResponseWithInterceptorChain$okhttp(SourceFile:197)
	at okhttp3.internal.connection.RealCall$AsyncCall.run(SourceFile:502)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1137)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:637)
	at java.lang.Thread.run(Thread.java:1012)
Caused by: android.system.GaiException: android_getaddrinfo failed: EAI_NODATA (No address associated with hostname)
	at libcore.io.Linux.android_getaddrinfo(Native Method)
	at libcore.io.ForwardingOs.android_getaddrinfo(ForwardingOs.java:133)
	at libcore.io.BlockGuardOs.android_getaddrinfo(BlockGuardOs.java:222)
	at libcore.io.ForwardingOs.android_getaddrinfo(ForwardingOs.java:133)
	at java.net.Inet6AddressImpl.lookupHostByName(Inet6AddressImpl.java:135)
	... 31 more

java.net.UnknownHostException: Unable to resolve host "passbolt.test": No address associated with hostname
	at java.net.Inet6AddressImpl.lookupHostByName(Inet6AddressImpl.java:156)
	at java.net.Inet6AddressImpl.lookupAllHostAddr(Inet6AddressImpl.java:103)
	at java.net.InetAddress.getAllByName(InetAddress.java:1152)
	at okhttp3.Dns$Companion$DnsSystem.lookup(SourceFile:49)
	at okhttp3.internal.connection.RouteSelector.resetNextInetSocketAddress(SourceFile:164)
	at okhttp3.internal.connection.RouteSelector.nextProxy(SourceFile:129)
	at okhttp3.internal.connection.RouteSelector.next(SourceFile:71)
	at okhttp3.internal.connection.ExchangeFinder.findConnection(SourceFile:213)
	at okhttp3.internal.connection.ExchangeFinder.findHealthyConnection(SourceFile:108)
	at okhttp3.internal.connection.ExchangeFinder.find(SourceFile:76)
	at okhttp3.internal.connection.RealCall.initExchange$okhttp(SourceFile:245)
	at okhttp3.internal.connection.ConnectInterceptor.intercept(SourceFile:32)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.cache.CacheInterceptor.intercept(SourceFile:96)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.http.BridgeInterceptor.intercept(SourceFile:83)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.http.RetryAndFollowUpInterceptor.intercept(SourceFile:76)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.CookiesInterceptor$AddCookiesInterceptor.intercept(SourceFile:57)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.CookiesInterceptor$ReceivedCookiesInterceptor.intercept(SourceFile:38)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.AuthInterceptor.intercept(SourceFile:22)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.ChangeableBaseUrlInterceptor.intercept(SourceFile:40)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.connection.RealCall.getResponseWithInterceptorChain$okhttp(SourceFile:197)
	at okhttp3.internal.connection.RealCall$AsyncCall.run(SourceFile:502)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1137)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:637)
	at java.lang.Thread.run(Thread.java:1012)
Caused by: android.system.GaiException: android_getaddrinfo failed: EAI_NODATA (No address associated with hostname)
	at libcore.io.Linux.android_getaddrinfo(Native Method)
	at libcore.io.ForwardingOs.android_getaddrinfo(ForwardingOs.java:133)
	at libcore.io.BlockGuardOs.android_getaddrinfo(BlockGuardOs.java:222)
	at libcore.io.ForwardingOs.android_getaddrinfo(ForwardingOs.java:133)
	at java.net.Inet6AddressImpl.lookupHostByName(Inet6AddressImpl.java:135)
	... 31 more
10:05:14 There was an error during transfer update
java.net.UnknownHostException: Unable to resolve host "passbolt.test": No address associated with hostname
	at java.net.Inet6AddressImpl.lookupHostByName(Inet6AddressImpl.java:156)
	at java.net.Inet6AddressImpl.lookupAllHostAddr(Inet6AddressImpl.java:103)
	at java.net.InetAddress.getAllByName(InetAddress.java:1152)
	at okhttp3.Dns$Companion$DnsSystem.lookup(SourceFile:49)
	at okhttp3.internal.connection.RouteSelector.resetNextInetSocketAddress(SourceFile:164)
	at okhttp3.internal.connection.RouteSelector.nextProxy(SourceFile:129)
	at okhttp3.internal.connection.RouteSelector.next(SourceFile:71)
	at okhttp3.internal.connection.ExchangeFinder.findConnection(SourceFile:213)
	at okhttp3.internal.connection.ExchangeFinder.findHealthyConnection(SourceFile:108)
	at okhttp3.internal.connection.ExchangeFinder.find(SourceFile:76)
	at okhttp3.internal.connection.RealCall.initExchange$okhttp(SourceFile:245)
	at okhttp3.internal.connection.ConnectInterceptor.intercept(SourceFile:32)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.cache.CacheInterceptor.intercept(SourceFile:96)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.http.BridgeInterceptor.intercept(SourceFile:83)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.http.RetryAndFollowUpInterceptor.intercept(SourceFile:76)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.CookiesInterceptor$AddCookiesInterceptor.intercept(SourceFile:57)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.CookiesInterceptor$ReceivedCookiesInterceptor.intercept(SourceFile:38)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.AuthInterceptor.intercept(SourceFile:22)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.ChangeableBaseUrlInterceptor.intercept(SourceFile:40)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.connection.RealCall.getResponseWithInterceptorChain$okhttp(SourceFile:197)
	at okhttp3.internal.connection.RealCall$AsyncCall.run(SourceFile:502)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1137)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:637)
	at java.lang.Thread.run(Thread.java:1012)
Caused by: android.system.GaiException: android_getaddrinfo failed: EAI_NODATA (No address associated with hostname)
	at libcore.io.Linux.android_getaddrinfo(Native Method)
	at libcore.io.ForwardingOs.android_getaddrinfo(ForwardingOs.java:133)
	at libcore.io.BlockGuardOs.android_getaddrinfo(BlockGuardOs.java:222)
	at libcore.io.ForwardingOs.android_getaddrinfo(ForwardingOs.java:133)
	at java.net.Inet6AddressImpl.lookupHostByName(Inet6AddressImpl.java:135)
	... 31 more

java.net.UnknownHostException: Unable to resolve host "passbolt.test": No address associated with hostname
	at java.net.Inet6AddressImpl.lookupHostByName(Inet6AddressImpl.java:156)
	at java.net.Inet6AddressImpl.lookupAllHostAddr(Inet6AddressImpl.java:103)
	at java.net.InetAddress.getAllByName(InetAddress.java:1152)
	at okhttp3.Dns$Companion$DnsSystem.lookup(SourceFile:49)
	at okhttp3.internal.connection.RouteSelector.resetNextInetSocketAddress(SourceFile:164)
	at okhttp3.internal.connection.RouteSelector.nextProxy(SourceFile:129)
	at okhttp3.internal.connection.RouteSelector.next(SourceFile:71)
	at okhttp3.internal.connection.ExchangeFinder.findConnection(SourceFile:213)
	at okhttp3.internal.connection.ExchangeFinder.findHealthyConnection(SourceFile:108)
	at okhttp3.internal.connection.ExchangeFinder.find(SourceFile:76)
	at okhttp3.internal.connection.RealCall.initExchange$okhttp(SourceFile:245)
	at okhttp3.internal.connection.ConnectInterceptor.intercept(SourceFile:32)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.cache.CacheInterceptor.intercept(SourceFile:96)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.http.BridgeInterceptor.intercept(SourceFile:83)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.http.RetryAndFollowUpInterceptor.intercept(SourceFile:76)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.CookiesInterceptor$AddCookiesInterceptor.intercept(SourceFile:57)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.CookiesInterceptor$ReceivedCookiesInterceptor.intercept(SourceFile:38)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.AuthInterceptor.intercept(SourceFile:22)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.ChangeableBaseUrlInterceptor.intercept(SourceFile:40)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.connection.RealCall.getResponseWithInterceptorChain$okhttp(SourceFile:197)
	at okhttp3.internal.connection.RealCall$AsyncCall.run(SourceFile:502)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1137)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:637)
	at java.lang.Thread.run(Thread.java:1012)
Caused by: android.system.GaiException: android_getaddrinfo failed: EAI_NODATA (No address associated with hostname)
	at libcore.io.Linux.android_getaddrinfo(Native Method)
	at libcore.io.ForwardingOs.android_getaddrinfo(ForwardingOs.java:133)
	at libcore.io.BlockGuardOs.android_getaddrinfo(BlockGuardOs.java:222)
	at libcore.io.ForwardingOs.android_getaddrinfo(ForwardingOs.java:133)
	at java.net.Inet6AddressImpl.lookupHostByName(Inet6AddressImpl.java:135)
	... 31 more
10:07:45 File logging tree planted
10:07:49 java.net.UnknownHostException: Unable to resolve host "passbolt.test": No address associated with hostname
	at java.net.Inet6AddressImpl.lookupHostByName(Inet6AddressImpl.java:156)
	at java.net.Inet6AddressImpl.lookupAllHostAddr(Inet6AddressImpl.java:103)
	at java.net.InetAddress.getAllByName(InetAddress.java:1152)
	at okhttp3.Dns$Companion$DnsSystem.lookup(SourceFile:49)
	at okhttp3.internal.connection.RouteSelector.resetNextInetSocketAddress(SourceFile:164)
	at okhttp3.internal.connection.RouteSelector.nextProxy(SourceFile:129)
	at okhttp3.internal.connection.RouteSelector.next(SourceFile:71)
	at okhttp3.internal.connection.ExchangeFinder.findConnection(SourceFile:213)
	at okhttp3.internal.connection.ExchangeFinder.findHealthyConnection(SourceFile:108)
	at okhttp3.internal.connection.ExchangeFinder.find(SourceFile:76)
	at okhttp3.internal.connection.RealCall.initExchange$okhttp(SourceFile:245)
	at okhttp3.internal.connection.ConnectInterceptor.intercept(SourceFile:32)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.cache.CacheInterceptor.intercept(SourceFile:96)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.http.BridgeInterceptor.intercept(SourceFile:83)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.http.RetryAndFollowUpInterceptor.intercept(SourceFile:76)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.CookiesInterceptor$AddCookiesInterceptor.intercept(SourceFile:57)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.CookiesInterceptor$ReceivedCookiesInterceptor.intercept(SourceFile:38)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.AuthInterceptor.intercept(SourceFile:22)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.ChangeableBaseUrlInterceptor.intercept(SourceFile:40)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.connection.RealCall.getResponseWithInterceptorChain$okhttp(SourceFile:197)
	at okhttp3.internal.connection.RealCall$AsyncCall.run(SourceFile:502)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1137)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:637)
	at java.lang.Thread.run(Thread.java:1012)
Caused by: android.system.GaiException: android_getaddrinfo failed: EAI_NODATA (No address associated with hostname)
	at libcore.io.Linux.android_getaddrinfo(Native Method)
	at libcore.io.ForwardingOs.android_getaddrinfo(ForwardingOs.java:133)
	at libcore.io.BlockGuardOs.android_getaddrinfo(BlockGuardOs.java:222)
	at libcore.io.ForwardingOs.android_getaddrinfo(ForwardingOs.java:133)
	at java.net.Inet6AddressImpl.lookupHostByName(Inet6AddressImpl.java:135)
	... 31 more

java.net.UnknownHostException: Unable to resolve host "passbolt.test": No address associated with hostname
	at java.net.Inet6AddressImpl.lookupHostByName(Inet6AddressImpl.java:156)
	at java.net.Inet6AddressImpl.lookupAllHostAddr(Inet6AddressImpl.java:103)
	at java.net.InetAddress.getAllByName(InetAddress.java:1152)
	at okhttp3.Dns$Companion$DnsSystem.lookup(SourceFile:49)
	at okhttp3.internal.connection.RouteSelector.resetNextInetSocketAddress(SourceFile:164)
	at okhttp3.internal.connection.RouteSelector.nextProxy(SourceFile:129)
	at okhttp3.internal.connection.RouteSelector.next(SourceFile:71)
	at okhttp3.internal.connection.ExchangeFinder.findConnection(SourceFile:213)
	at okhttp3.internal.connection.ExchangeFinder.findHealthyConnection(SourceFile:108)
	at okhttp3.internal.connection.ExchangeFinder.find(SourceFile:76)
	at okhttp3.internal.connection.RealCall.initExchange$okhttp(SourceFile:245)
	at okhttp3.internal.connection.ConnectInterceptor.intercept(SourceFile:32)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.cache.CacheInterceptor.intercept(SourceFile:96)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.http.BridgeInterceptor.intercept(SourceFile:83)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.http.RetryAndFollowUpInterceptor.intercept(SourceFile:76)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.CookiesInterceptor$AddCookiesInterceptor.intercept(SourceFile:57)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.CookiesInterceptor$ReceivedCookiesInterceptor.intercept(SourceFile:38)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.AuthInterceptor.intercept(SourceFile:22)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.ChangeableBaseUrlInterceptor.intercept(SourceFile:40)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.connection.RealCall.getResponseWithInterceptorChain$okhttp(SourceFile:197)
	at okhttp3.internal.connection.RealCall$AsyncCall.run(SourceFile:502)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1137)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:637)
	at java.lang.Thread.run(Thread.java:1012)
Caused by: android.system.GaiException: android_getaddrinfo failed: EAI_NODATA (No address associated with hostname)
	at libcore.io.Linux.android_getaddrinfo(Native Method)
	at libcore.io.ForwardingOs.android_getaddrinfo(ForwardingOs.java:133)
	at libcore.io.BlockGuardOs.android_getaddrinfo(BlockGuardOs.java:222)
	at libcore.io.ForwardingOs.android_getaddrinfo(ForwardingOs.java:133)
	at java.net.Inet6AddressImpl.lookupHostByName(Inet6AddressImpl.java:135)
	... 31 more
10:07:49 There was an error during transfer update
java.net.UnknownHostException: Unable to resolve host "passbolt.test": No address associated with hostname
	at java.net.Inet6AddressImpl.lookupHostByName(Inet6AddressImpl.java:156)
	at java.net.Inet6AddressImpl.lookupAllHostAddr(Inet6AddressImpl.java:103)
	at java.net.InetAddress.getAllByName(InetAddress.java:1152)
	at okhttp3.Dns$Companion$DnsSystem.lookup(SourceFile:49)
	at okhttp3.internal.connection.RouteSelector.resetNextInetSocketAddress(SourceFile:164)
	at okhttp3.internal.connection.RouteSelector.nextProxy(SourceFile:129)
	at okhttp3.internal.connection.RouteSelector.next(SourceFile:71)
	at okhttp3.internal.connection.ExchangeFinder.findConnection(SourceFile:213)
	at okhttp3.internal.connection.ExchangeFinder.findHealthyConnection(SourceFile:108)
	at okhttp3.internal.connection.ExchangeFinder.find(SourceFile:76)
	at okhttp3.internal.connection.RealCall.initExchange$okhttp(SourceFile:245)
	at okhttp3.internal.connection.ConnectInterceptor.intercept(SourceFile:32)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.cache.CacheInterceptor.intercept(SourceFile:96)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.http.BridgeInterceptor.intercept(SourceFile:83)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.http.RetryAndFollowUpInterceptor.intercept(SourceFile:76)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.CookiesInterceptor$AddCookiesInterceptor.intercept(SourceFile:57)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.CookiesInterceptor$ReceivedCookiesInterceptor.intercept(SourceFile:38)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.AuthInterceptor.intercept(SourceFile:22)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.ChangeableBaseUrlInterceptor.intercept(SourceFile:40)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.connection.RealCall.getResponseWithInterceptorChain$okhttp(SourceFile:197)
	at okhttp3.internal.connection.RealCall$AsyncCall.run(SourceFile:502)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1137)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:637)
	at java.lang.Thread.run(Thread.java:1012)
Caused by: android.system.GaiException: android_getaddrinfo failed: EAI_NODATA (No address associated with hostname)
	at libcore.io.Linux.android_getaddrinfo(Native Method)
	at libcore.io.ForwardingOs.android_getaddrinfo(ForwardingOs.java:133)
	at libcore.io.BlockGuardOs.android_getaddrinfo(BlockGuardOs.java:222)
	at libcore.io.ForwardingOs.android_getaddrinfo(ForwardingOs.java:133)
	at java.net.Inet6AddressImpl.lookupHostByName(Inet6AddressImpl.java:135)
	... 31 more

java.net.UnknownHostException: Unable to resolve host "passbolt.test": No address associated with hostname
	at java.net.Inet6AddressImpl.lookupHostByName(Inet6AddressImpl.java:156)
	at java.net.Inet6AddressImpl.lookupAllHostAddr(Inet6AddressImpl.java:103)
	at java.net.InetAddress.getAllByName(InetAddress.java:1152)
	at okhttp3.Dns$Companion$DnsSystem.lookup(SourceFile:49)
	at okhttp3.internal.connection.RouteSelector.resetNextInetSocketAddress(SourceFile:164)
	at okhttp3.internal.connection.RouteSelector.nextProxy(SourceFile:129)
	at okhttp3.internal.connection.RouteSelector.next(SourceFile:71)
	at okhttp3.internal.connection.ExchangeFinder.findConnection(SourceFile:213)
	at okhttp3.internal.connection.ExchangeFinder.findHealthyConnection(SourceFile:108)
	at okhttp3.internal.connection.ExchangeFinder.find(SourceFile:76)
	at okhttp3.internal.connection.RealCall.initExchange$okhttp(SourceFile:245)
	at okhttp3.internal.connection.ConnectInterceptor.intercept(SourceFile:32)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.cache.CacheInterceptor.intercept(SourceFile:96)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.http.BridgeInterceptor.intercept(SourceFile:83)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.http.RetryAndFollowUpInterceptor.intercept(SourceFile:76)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.CookiesInterceptor$AddCookiesInterceptor.intercept(SourceFile:57)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.CookiesInterceptor$ReceivedCookiesInterceptor.intercept(SourceFile:38)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.AuthInterceptor.intercept(SourceFile:22)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.ChangeableBaseUrlInterceptor.intercept(SourceFile:40)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.connection.RealCall.getResponseWithInterceptorChain$okhttp(SourceFile:197)
	at okhttp3.internal.connection.RealCall$AsyncCall.run(SourceFile:502)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1137)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:637)
	at java.lang.Thread.run(Thread.java:1012)
Caused by: android.system.GaiException: android_getaddrinfo failed: EAI_NODATA (No address associated with hostname)
	at libcore.io.Linux.android_getaddrinfo(Native Method)
	at libcore.io.ForwardingOs.android_getaddrinfo(ForwardingOs.java:133)
	at libcore.io.BlockGuardOs.android_getaddrinfo(BlockGuardOs.java:222)
	at libcore.io.ForwardingOs.android_getaddrinfo(ForwardingOs.java:133)
	at java.net.Inet6AddressImpl.lookupHostByName(Inet6AddressImpl.java:135)
	... 31 more
10:33:33 java.net.UnknownHostException: Unable to resolve host "passbolt.test": No address associated with hostname
	at java.net.Inet6AddressImpl.lookupHostByName(Inet6AddressImpl.java:156)
	at java.net.Inet6AddressImpl.lookupAllHostAddr(Inet6AddressImpl.java:103)
	at java.net.InetAddress.getAllByName(InetAddress.java:1152)
	at okhttp3.Dns$Companion$DnsSystem.lookup(SourceFile:49)
	at okhttp3.internal.connection.RouteSelector.resetNextInetSocketAddress(SourceFile:164)
	at okhttp3.internal.connection.RouteSelector.nextProxy(SourceFile:129)
	at okhttp3.internal.connection.RouteSelector.next(SourceFile:71)
	at okhttp3.internal.connection.ExchangeFinder.findConnection(SourceFile:213)
	at okhttp3.internal.connection.ExchangeFinder.findHealthyConnection(SourceFile:108)
	at okhttp3.internal.connection.ExchangeFinder.find(SourceFile:76)
	at okhttp3.internal.connection.RealCall.initExchange$okhttp(SourceFile:245)
	at okhttp3.internal.connection.ConnectInterceptor.intercept(SourceFile:32)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.cache.CacheInterceptor.intercept(SourceFile:96)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.http.BridgeInterceptor.intercept(SourceFile:83)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.http.RetryAndFollowUpInterceptor.intercept(SourceFile:76)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.CookiesInterceptor$AddCookiesInterceptor.intercept(SourceFile:57)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.CookiesInterceptor$ReceivedCookiesInterceptor.intercept(SourceFile:38)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.AuthInterceptor.intercept(SourceFile:22)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.ChangeableBaseUrlInterceptor.intercept(SourceFile:40)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.connection.RealCall.getResponseWithInterceptorChain$okhttp(SourceFile:197)
	at okhttp3.internal.connection.RealCall$AsyncCall.run(SourceFile:502)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1137)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:637)
	at java.lang.Thread.run(Thread.java:1012)
Caused by: android.system.GaiException: android_getaddrinfo failed: EAI_NODATA (No address associated with hostname)
	at libcore.io.Linux.android_getaddrinfo(Native Method)
	at libcore.io.ForwardingOs.android_getaddrinfo(ForwardingOs.java:133)
	at libcore.io.BlockGuardOs.android_getaddrinfo(BlockGuardOs.java:222)
	at libcore.io.ForwardingOs.android_getaddrinfo(ForwardingOs.java:133)
	at java.net.Inet6AddressImpl.lookupHostByName(Inet6AddressImpl.java:135)
	... 31 more

java.net.UnknownHostException: Unable to resolve host "passbolt.test": No address associated with hostname
	at java.net.Inet6AddressImpl.lookupHostByName(Inet6AddressImpl.java:156)
	at java.net.Inet6AddressImpl.lookupAllHostAddr(Inet6AddressImpl.java:103)
	at java.net.InetAddress.getAllByName(InetAddress.java:1152)
	at okhttp3.Dns$Companion$DnsSystem.lookup(SourceFile:49)
	at okhttp3.internal.connection.RouteSelector.resetNextInetSocketAddress(SourceFile:164)
	at okhttp3.internal.connection.RouteSelector.nextProxy(SourceFile:129)
	at okhttp3.internal.connection.RouteSelector.next(SourceFile:71)
	at okhttp3.internal.connection.ExchangeFinder.findConnection(SourceFile:213)
	at okhttp3.internal.connection.ExchangeFinder.findHealthyConnection(SourceFile:108)
	at okhttp3.internal.connection.ExchangeFinder.find(SourceFile:76)
	at okhttp3.internal.connection.RealCall.initExchange$okhttp(SourceFile:245)
	at okhttp3.internal.connection.ConnectInterceptor.intercept(SourceFile:32)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.cache.CacheInterceptor.intercept(SourceFile:96)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.http.BridgeInterceptor.intercept(SourceFile:83)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.http.RetryAndFollowUpInterceptor.intercept(SourceFile:76)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.CookiesInterceptor$AddCookiesInterceptor.intercept(SourceFile:57)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.CookiesInterceptor$ReceivedCookiesInterceptor.intercept(SourceFile:38)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.AuthInterceptor.intercept(SourceFile:22)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at com.passbolt.mobile.android.core.networking.interceptor.ChangeableBaseUrlInterceptor.intercept(SourceFile:40)
	at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100)
	at okhttp3.internal.connection.RealCall.getResponseWithInterceptorChain$okhttp(SourceFile:197)
	at okhttp3.internal.connection.RealCall$AsyncCall.run(SourceFile:502)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1137)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:637)
	at java.lang.Thread.run(Thread.java:1012)
Caused by: android.system.GaiException: android_getaddrinfo failed: EAI_NODATA (No address associated with hostname)
	at libcore.io.Linux.android_getaddrinfo(Native Method)
	at libcore.io.ForwardingOs.android_getaddrinfo(ForwardingOs.java:133)
	at libcore.io.BlockGuardOs.android_getaddrinfo(BlockGuardOs.java:222)
	at libcore.io.ForwardingOs.android_getaddrinfo(ForwardingOs.java:133)
	at java.net.Inet6AddressImpl.lookupHostByName(Inet6AddressImpl.java:135)
	... 31 more
10:33:33 There was an error during transfer update
java.net.UnknownHostException: Unable to resolve host "passbolt.test": No address associated with hostname
	at java.net.Inet6AddressImpl.lookupHostByName(Inet6AddressImpl.java:156)
	at
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:637)
	at java.lang.Thread.run(Thread.java:1012)
Caused by: android.system.GaiException: android_getaddrinfo failed: EAI_NODATA (No address associated with hostname)
	at libcore.io.Linux.android_getaddrinfo(Native Method)
	at libcore.io.ForwardingOs.android_getaddrinfo(ForwardingOs.java:133)
	at libcore.io.BlockGuardOs.android_getaddrinfo(BlockGuardOs.java:222
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPool

@Azrod31 the solution would be to use a real domain name / DNS rather than hardcoded rules in your hosts files.

1 Like

Ok thanks, @max @remy for you help.

I solved my problem by installing an app to manage the host file on my mobile just for testing.
When I install the Passbolt server in a production environment, I will use a real domain name / DNS to work around this problem.

2 Likes