Issue with recovery email is not being send/received

Hello. After sending the mailbox during the process of retrieving the password, the mailbox cannot receive the email. Does anyone know what the problem is?

Hello @chyff please check: Passbolt Help | Why are my emails not being sent?

Please provide more information as suggested in the checklist (not optional :)) :

Checklist
[ ] I have read intro post: About the Installation Issues category
[ ] I have read the tutorials, help and searched for similar issues
[ ] I provide relevant information about my server (component names and versions, etc.)
[ ] I provide a copy of my logs and healthcheck
[ ] I describe the steps I have taken to trouble shoot the problem
[ ] I describe the steps on how to reproduce the issue

Thank you this problem has been resolved