Issue with recovery email is not being send/received

Hello. After sending the mailbox during the process of retrieving the password, the mailbox cannot receive the email. Does anyone know what the problem is?

Hello @chyff please check: Passbolt Help | Why are my emails not being sent?

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[ ] I have read intro post: About the Installation Issues category
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[ ] I describe the steps I have taken to trouble shoot the problem
[ ] I describe the steps on how to reproduce the issue

Thank you this problem has been resolved