Unable to receive email, for account recovery

Installation Issues
1

Im trying to recover my existing account, and I can’t receive an email to get started.

Thanks

2

Hello, please provide the requested info from the “installation issues” category:

Checklist
[ ] I have read intro post: About the Installation Issues category
[ ] I have read the tutorials, help and searched for similar issues
[ ] I provide relevant information about my server (component names and versions, etc.)
[ ] I provide a copy of my logs and healthcheck
[ ] I describe the steps I have taken to trouble shoot the problem
[ ] I describe the steps on how to reproduce the issue

3

See also. https://help.passbolt.com/faq/hosting/why-email-not-sent

4

Server: Ubuntu 18.04 (Bionic Beaver)

passbolt version: 2.5.0 (Thunderstruck)

webserver: nginx/1.14.0 (Ubuntu)

PHP 7.2.24

mysql 15.1

5

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