Windows APP (reading 'id') error

i installed the app but when i open it I get the following error:

Server Version 4.8.0
My Extention version is 4.8.1

Could you please guide me on how to resolve this issue.

Hello @Boldbud , welcome to the forum :slight_smile:

Have you done any iteration on your account? e.g. delete it and re create it, etc.

The issues you are encountering might be because it is still trying to use the account kit from an account that has been deleted somehow, however I would suggest to re download the Account kit from Administration > Configure Desktop app then in Windows, search for Credentials Manager > Web credentials. You should have three objects inside. Please delete them and re-run the windows app

Hey @Antony,

Indeed there was an account before the current one.
the guide you provided worked like a charm. thank you very much for your support.